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Reviews (584)
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All reviewsfront deskhappy hourroom was cleanplace to staywafflesthe breakfast areahousekeeping staffthe entire stafffree breakfasthome away from homefremont areagreat customer serviceeasy accesspleasant staystaying at this hotelhot breakfastcoffee maker
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Reviewed 2 April 2018

Fremont Itself not up to very much. But if you need a place to stay, this is a pretty good option. The room was very clean and reasonably spacious. And we found the staff to be very friendly. They also lay on a very good breakfast, with plenty of options, both hot and cold. We did not get the time to try the pool but it looked very pleasant.All in all we were very satisfied with our stay here and had no complaints.

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank vincemc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

Started of badly. Had requested 1st floor pet friendly room with outside access as we had our dog with us. The day before arrival confirmed this with hotel directly. No problem.
On arrival told that no rooms of that type available. Whilst hotel accepted reservations not possible to guarantee particular room location as that was done on a "first come first served basis".
One of the staff Robert concentrated on saving the day while his colleague spent her time trying to justify the policy! Robert prevailed on the day but in talking to other guests there who we know the problem was widespread. Will think twice before returning.
Breakfast excellent!!!

Room Tip: All rooms that I have stayed in have been remodeled and are excellent
  • Stayed: March 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank MichaelA975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018

The staffing from front desk, house keeping to kitchen staff was the selling point of this property.
The food options for breakfast are the best I have seen.

Melanie, Yuri and Winnie were such a bonus too this property.

Room Tip: great staff, clean rooms and great breakfast
  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Service
1  Thank brookebrown2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018 via mobile

Since September 2017 I have been staying at this property one week a month. A few highlights include; happy hour each Tuesday & Wednesday hosted by Elsa. Very nice get together with complementary wine and beer with heavy appetizers. During the summer months burgers & hot dogs on the grill. The breakfast is complete with eggs, bacon, sausage and potatoes. The pancake maker is quite interesting and makes excellent cakes. Melanie, Yuri & Marlene make sure the breakfast offering is running smoothly and provide exceptional service. Comfortable bed and pillows. Walking distance to several eateries and a well stocked party store.

Stayed: February 2018, travelled on business
Thank Dean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2018

The staff were extremely helpful. Recommend a great place for dinner. The only thing I would change is the direction for getting ice. The ice machine is well hidden. I followed where the arrow pointed, and ended up walking down 3 flights of stairs - and at the bottom no ice machine. Robert at the reception area said that I was not the only one who stated it could be better labeled. The Room was GREAT! The employees were all friendly and SMILING!

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank susanL7381FC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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