I stayed at the St. Regis in Dana Point for one night in mid December for an annual holiday gala that was held at this beautiful resort. The St. Regis is by far one of the most elegant hotels that I have ever stayed at! The property is simply stunning, with gorgeous grounds, pool area and view. Our pool and ocean view room was divine in all aspects, and I regret not having more time to relax there. I especially enjoyed the comfortable bed with luxurious bed linens! The hotel was all decked out in holiday decor which made it even more warm and inviting.
In my experience, the only flaw with this hotel was with some of the service that we received. I was disappointed with our wait staff at breakfast that took ages to take our order and even to get coffee. Not the 5 star service that I was expecting. Upon check out, we unfortunately had to wait 45 minutes for our car to be brought up from the valet. Yes, I understood that it was 11:30 am, and many people were checking out, but 45 minutes is not an acceptable amount of time to wait. I complained to the concierge after 30 minutes, and he tried his best to remedy the problem, and even comped us the parking fee which I greatly appreciated.
Hopefully the hotel is aware of these service issues, and I look forward to a future stay with hopefully 5 star service to match the resort
- Official Description (provided by the hotel):
- Our AAA Five-Diamond resort overlooks the Pacific and offers private beach club access, with watersports, oceanfront golf, award-winning Miraval Life in Balance Spa, swimming pools, upscale dining, activities programs and more. Located in Dana Point, the resort offers easy access to a variety of Southern California attractions including Catalina Island, Dana Point Harbor, Laguna art galleries and events, Disneyland and more. ... more less
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- Also Known As:
- St. Regis, Monarch Beach Hotel Dana Point
- St Regis Dana Point
- St Regis Resort Monarch Beach