I was appalled when reading how many times this place has run a scam with people's credit cards! I am in the process of a dispute with them myself.
I booked the room for 2 nights for December. When I called to cancel/change the dates, was told I didn't have a reservation for December, but for September and was charged on my credit card. When I called the front desk, they said. " Unfortunately, I didn't cancel in time, and there was nothing they could do!" Can you believe this??? It was their mistake. The front desk booking agent is Samira and she just doesn't take responsibility for this. I got the runaround from her saying she had to talk to her manager MO. Well, apparently MO is never there, nor does he return calls, and you cannot get an answer from these people.
They are not professional. They put you on hold on the phone, and tell you so and so will call you back.
I called my credit card company and filed a dispute. What a scam!! They don't e-mail confirmations or send you anything so it's their word against you and you will get unexpected charges!
I would say, you can stay there only IF you walk in there and get a room for the night. But anything other than that, and your credit card is not safe with them.
I have been dealing with now for 3 weeks!
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