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“Relax under the Redwoods”
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Review of Hearthside Cabin

Hearthside Cabin, Vacation Rental on Austin Creek
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Hearthside Cabin, Vacation Rental on Austin Creek
Hearthside Cabin, Exterior, Creekfront in Cazadero Hearthside Cabin, large back deck, propane BBQ
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Very good
37 reviews
Hearthside Cabin, Vacation Rental on Austin Creek
Hearthside Cabin, Exterior, Creekfront in Cazadero
Hearthside Cabin, large back deck, propane BBQ
Hearthside Cabin, living room and kitchen, Cazadero, CA
Hearthside Cabin, kitchen
Hearthside Cabin, propane range, great kitchen for a cook.
Hearthside Cabin Creekfront Vacation Rental in Cazadero
Hearthside Cabin, dining and kitchen
Hearthside Cabin Cazadero Getaway on Austin Creek
Hearthside Cabin, dining table seats 6
Hearthside Cabin, sliding doors lead to the back deck
Hearthside Cabin, Open living, dining, and kitchen
Cazadero, Hearthside Cabin, Russian River Area, Austin Creek
Hearthside Cabin, Flatscreen TV with Cable and DVD Player
Hearthside Cabin, Living Room at night
Hearthside Cabin, Woodstove
Hearthside Cabin Russian River Vacation Rental
Hearthside Cabin, tastefully decorated forest home
Hearthside Cabin, queen bed, doors lead to back deck
Hearthside Cabin, second bedroom
Hearthside Cabin Cazadero Vacation Rental Bathroom
Hearthside Cabin, Russian River Cazadero Vacation Rental
Hearthside Cabin Outdoor Dining & Gas Grill
Hearthside Cabin Russian River Vacation Rental
Hearthside Cabin, Hot Tub overlooking Austin Creek
Hearthside Cabin, path to creek is easy to navigate
Hearthside Cabin, stairs lead straight in to the creek!
Hearthside Cabin, Swimming Hole on Year-Round Creek
Hearthside Cabin on Austin Creek in Cazadero, Sonoma County
Hearthside Cabin, Guest Photo, kids at the creek
Hearthside Cabin, guest photo, path to creek
Hearthside Cabin, Guest Photo - Kid's Paddling
Hearthside Cabin, Guest Photo - Dog in the River
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Overview
Cabin -
2 Bedrooms, 1 Bathroom, Sleeps 6
Cazadero, Sonoma County, California

Reviews from our community

Very good - based on 37 reviews
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Reviews from our community

Date | Rating
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indigomom
San Rafael, California
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Relax under the Redwoods”
Reviewed 17 August 2015 for a stay in August 2015

Great, updated, super comfortable cabin. We stayed with our two kids (teen and tween) and our dog. Tastefully updated cabin, comfortable beds, great hot tub, beautiful deck and don't forget to get the hammock out of the shed for an afternoon siesta! Good internet also! Since we are in a drought it wasn't too surprising to find bare spots in the creek, but still fun to explore. Russian River is 10 minutes away. We had two small issues-one was an emergency call because the two coffee makers on site didn't work! One cranky call had a new one delivered that afternoon-the only other minor thing is that the screen door from the kitchen to the deck will not stay on the track, but given the overall condition of the property, I suspect the owner will deal with it soon. We will definitely be back!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Sep 2015
Thanks for the review!
For future guests: there is a brand new coffee maker at the house! We had delivered our loaner one from the office before these guests arrived, but it stopped working too. We're always happy to make things right - even without a "cranky" phone call from guests.

Otherwise - we're glad you had a good time at the house and hope we'll see you again!

:)
Megan Perkins
Russian River Vacation Homes
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tom S
Vallejo, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Disappointed”
Reviewed 13 August 2015 for a stay in August 2015
1
person found this review helpful

THE POSITIVES- Beautiful location, comfortable beds, nice kitchen and a wonderful deck/ hot tub.

THE NEGATIVES- Pocket door on bathroom doesn't lock or close completely, a BIG deal when it comes to privacy, plus it wakes the entire house up when it gets opened and closed if someone needed to use the bathroom at night. The refrigerator compressor wakes you up ever 30 minuets or so when it kicks on, so whoever sleeps on the futon is screwed from a restful nights sleep. No fire wood is provided, however the pictures show a full rack of wood next to the wood burning stove giving you the impression you'll have wood to burn. Also not a lot of privacy when your in the Jacuzzi, the neighbor to our right had direct line of sight to our tub. The creek was bone dry in most places, its seasonal and we are in a drought but the pictures show a full creek so we had to drive to Rio Nido to launch our Kayaks, another wonderful surprise was the aroma of marijuana drifting in and out of our deck/hot tub from the neighbors back yard. We couldn't get the oven broiler to light and the gas BBQ has to be lighted with a hand held lighter, the electronic lighter doesn't work and they have a leak someplace on the BBQ as I kept smelling Propane, be sure to block in the tank after each use. Additionally the home guide said there where two remotes for the TV, we only located one and it wasn't very user friendly. If you choose to rent this home it pays to call ahead and ask if any of these issues have been resolved...

Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Aug 2015
Hello to Future Guests -

I appreciate the listing of positives with these comments. As I discussed by phone with the guest on the day of checkout, we could have addressed a number of these concerns right away if we'd been called. I'm sorry to say Northern California is in the midst of a multi-year drought and without additional rain, the tributary creeks are drier than some years. Though, even in a normal year, seasonal creeks go dry or mostly dry by mid-summer and full-size kayaks are rarely appropriate for this creek. Since so many of our guests call and ask about creek and river conditions before arriving, we talk about it a lot each day and I was surprised these guests were shocked and very unhappy about the lack of water in Austin Creek. We clearly state Austin Creek is seasonal and that firewood is not provided (though it's shown in the staging of the house).

The BBQ is in good working order except for needing a long-handled lighter (provided) since the ignition button has gone out. It is the most common part to break on a BBQ and does not make sense to replace over and over again when it is so easy to use the lighter. The propane odor is not a leak, but the un-burned gas before lighting the burner and the valve on the propane should always be turned over between uses - always!

With all the changes in Comcast and Xfinity equipment of late, there is now one remote to control the TV and Comcast box. I apologize the instructions still list both remotes, but it's actually much easier to use now. All in all, I'm very sorry this guest didn't enjoy their stay as much as expected, but many of the listed negatives were quick fixes, not actually broken or completely out of our control as Mother Nature has more to say about rain than I do. We are having someone look at the pocket door to the bathroom, since it's the first mention of it as a problem since a remodel this winter. I hope future guests will take a look at the other great reviews for Hearthside Cabin and call our office if you have questions about anything at all - including how much water is in the creek or river, what is and is not provided at the home, or anything else. We're happy to help you find the right house for you and your group.

Megan Perkins
Russian River Vacation Homes
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moe A
Petaluma, California
1 review
“We love the place”
Reviewed 1 June 2015 for a stay in May 2015

We stayed at Heartside cabin in the last week of May to celebrate our son’s 7th birthday. We really had a great time at the cabin. It was very clean and well equipped. Our kids (4 and 7) enjoy the creek so much that tiny little fish are here and there everywhere swimming in the creek. The management team was very helpful and responsive too. We will definitely stay there again.

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jun 2015
Hello and Thank you for the kind words!
This is a great home for folks with kids! There's a path and stairs down to the creek (not in the winter, sorry!) for easy access and splashing in the creek! There are tadpoles, wee little fishies and baby fish in the creek depending on the time of year... And otters too! They are too much fun to watch! But if they see you watching them play, they'll hide... Bashful!

I hope we'll see you again!
:)
Megan Perkins
Russian River Vacation Homes
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Janet R
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Everything was great except the neighbor”
Reviewed 21 August 2014 for a stay in July 2014
1
person found this review helpful

We stayed at Hearthside Cabin over the Fourth of July weekend. The cabin is terrific. Comfortable, well equipped, and freshly remodeled. Perfect for visiting with Sonoma County friends and relatives. Austin Creek was perfect for splashing around with our 4 year old grandson. The staff of the agency was great with every contact we had with them.
The yard is pretty well fenced - enjoyable for our well behaved Corgi. She had fun in the creek too.
Our next door neighbor had a party with many guests and live bands featuring amplified music. Very loud. Until 3:30 in the morning., when the sheriff was called.
The agency staff was awesome and sympathetic, and the owner generously gave us a refund on part of the rent.
Next time we won't wait so long to call the sheriff.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Quality and decor. The staff was very helpful.
Liked least: Neighbor
Travelling group: Spouse/Partner
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Aug 2014
Hello!
Thank you for the kind words! We think Hearthside Cabin is pretty great ourselves... Especially with the new kitchen (remodeled this spring).

And, as the person that talked to you after the crazy party next door, I am again very, very sorry!!! Holiday weekends tend to be noisier than most, but this was outrageous! Guests are always welcome to call our after hours emergency line so we can address issues that come up when the office is closed.

Thank you, again, and I hope we'll see you again!
:)
Megan Perkins
Russian River Vacation Homes
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose
Reviewed 29 August 2013 for a stay in July 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
29 Aug 2013
Hello!
Thank you for the kind words! We're here to help - and glad to do it! And we're thrilled you and the dogs enjoyed the house and creek too! I bet they had an awesome time... My mutt loves Austin Creek too.

Hope to see you soon!
:)
Megan Perkins
Russian River Vacation Homes
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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