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“Perfect for our needs”
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Excellent
2 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Cathedral City, Greater Palm Springs, California

Reviews from our community

Excellent - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
FriedaWes...
The West
Level 5 Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Perfect for our needs”
Reviewed 30 December 2015 for a stay in December 2015

As described, there is a lovely view of the mountains and grounds. Easily accommodated two couples. We had a little trouble communicating the check in procedure but this was technology not human caused. Someone mentioned towels- there were plenty. Some were very nice a few probably need to be sorted into the rag bin. Because the owner is not on site there were a couple of small plumbing issues that would be easily addressed by the diy guy and too small to call in a plumber. None of these detracted from the excellent value of this condo. When back in this area I would definitely want to stay here again. Location is pretty convenient to hiking, restaurants, and shopping. The pools and gym were available. We did not use them. A key for the gym facilities would be useful.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Nice space and good location
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Jan 2016
This review is like a wolf in sheep's clothing. It compliments yet goes out of the way to list many things wrong with the unit that the guests themselves caused. The "communication trouble" was that the text messages from our Canadian guest were *supposedly* not being delivered to me. In fact I did not receive a single text message until after the guest checked out, at which time I received a single text message advising they had departed several hours earlier. I have to wonder why NONE of the other *claimed* messages were ever received. The guests received the check-in procedure prior to their arrival in email which included my contact phone. As far as DIY repairs, we were the last guests to use the condo before these guests arrived, and fortunately the first guests to use after these guests departed. After these guests departed, we found several unusual maintenance items which did not exist prior to the guests arrival. For example, a master bedroom faucet had been disassembled and reassembled in the wrong order causing water to spray all over the counter. Clearly we would have known issue before they arrived since we were the last guests to use it prior to their arrival, so that if it had been like that before we departed, it would have been fixed. Two blinds had spindles broken in the middle of the vertical blinds, requiring us to replace them. The hall shower handle had been forced until it leaked and required replacing. The master bedroom toilet chain had been wrapped around to cause that toilet to keep running. The washer handle was pulled off the front and was easily sliding off the front when turning the machine on. We have opted not to charge the guests for any of these items, but after renting condos in the desert for seventeen years, we know what they broke. Furthermore, each set of kets for the units DOES in fact come with a gym key, and we have replaced the missing key we discovered upon our return. The funny thing is we left the set of keys for those guests and it did have a rec room key when we left it for these guests.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GetawayTr...
San Jose, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Affordable Quiet Getaway”
Reviewed 29 April 2015 for a stay in April 2015
2
people found this review helpful

Frank is a very nice person, was able to answer questions when needed. I stayed with 2 other friends and there were plenty of space available for us. We had a little trouble entering the gated community, but we called Frank to explain the procedure how to enter and that was quickly solved. The property was overall clean, the towels may need to be replaced although we bring our own towels anyways. The kitchen was well stocked if you plan to cook anything. The carpet may need a cleaning, although it wasn't a big deal for us. The view of the waterfall was beautiful, it was peaceful. There wasn't a trash bin/can therefore we just made our own from a paper bag and dumped it outside where the dumpster was. The location was near convenience stores and shopping outlets. The casinos were not too far away either. I would advice Frank to upload better photos to help show how to condo truly looks like, there is a lot more room than you would expect. With the low price, I would continue renting this property in the future!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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