We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Hotels.com
USD 76
View Deal
Booking.com
USD 71
View Deal
USD 70
View Deal
Expedia.comUSD 76
eDreamsUSD 71
TravelocityUSD 76
View all 16 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (488)
Filter reviews
488 results
Traveller rating
331
105
28
10
14
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
331
105
28
10
14
Show reviews that mention
All reviews beautiful hotel rooftop pool recommend this hotel bars and restaurants nice room great stay comfortable beds jacuzzi gym manuel filandia mountains salento guide
Selected filters
Filter
Updating list...
2 - 7 of 488 reviews
Reviewed 4 January 2021

Start with the good, hotel is clean and appears to be well maintained. Rooms are standard for this level of hotel. The rooftop pool and lounge is very nice, all things you would expect. In my opinion, the difference between a basic stay and a great experience and fond memory is the way staff will help the guests and this is where the Mocawa falls well short. My wife left her card in the room and the counter staff would not ring the room to let me know she was in the lobby. She finally had to call me from a cell that another guest let her use. A young man wanted to put some decorations on the table in the restaurant as he was proposing to his girlfriend and front staff told him it was not possible. This morning while at breakfast, a table had several decorations for a birthday. My wife saw the young man later on in the day and he told her they went to use the pool and were told it was reserved?? I would think that when one is paying for a service, that service should be available to use. We tried to book the New Years dinner and were told we would be contacted. When we did not hear back, we again contacted the front counter and were told the dinner was full. We later found out there were several empty tables available. When walking into the lobby, not once were we greeted by the front staff. As the front counter personnel is the first experience people have with your establishment, I feel they put NO effort in making your stay enjoyable or helpful.

Date of stay: January 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank ronkraemer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2020

The hotel was mostly modern, hot breakfast buffet was fresh and the hotel is close in proximity to points of interest. Great place to stay if you plan on visiting "Parque del Cafe", which is a definite must-see.

Date of stay: January 2020
Thank romerje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2020

Mocawa hotel is a very nice hotel, the area is a stop over to go and visit towns surrounding the area such as the Cocore Valley, Salento and Filandia. We were very lucky to have a very kind young gentleman name Manuel from the hotel, whom took us to the Valley, Salento and a coffee plantation. We spent a very nice day with him!!

Room tip: Our room was great
Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
Thank sharoneric2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2020

Average hotel. Room quality poor. Toilet would not flush and spent a night having to pour water down the toilet to get it to flush. They had no one to service the toilet in the evening. Staff friendly but not overly helpful.

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jeffrey Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2020

Very well furnished spacious rooms, comfortable beds and clean bathroom. Efficient housekeeping, good internet and nice breakfast. Staff is generally good and helpful - nothing negative about this property.

Date of stay: February 2020
    • Location
    • Sleep Quality
    • Service
1  Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews