I stayed here on holiday. This is an amazing place for relaxation and meditation.
It is so nice and inspiring to be sourrounded with nature all over.
The public area, room, SPA and Restaurant are all authentic.
Well done guys, keep it up and hope to see you again in the future.
The pictures look nice but the reality is MUCH better, the beds are decorated with swans and rose pedals and they just smell fresh (I have only got this kind of extra service at the Ritz Carlton in Malaysia). While the breakfast was a buffet, there was a decent selection but they took the time to serve it in some very nice and unique china that made presentation and experience better (and of course the taste was great - and it was included). Dinner and lunch had reasonable prices (not inflated hotel prices) and were exceptional in taste and presentation. Try the Avalon Chocolate, it is a DIY hot chocolate desert drink - amazing and fun.
The rooms and the grounds, and even the secret passages, yes secret passages link in the movies, the river terrace, the actual mountain INSIDE the villas, and the trap doors, made this like no other hotel stay, it was a true experience.
The owners, Arthur and Budi are always willing to help and give great tips on where to go and how to make the most of it. The staff also was different, when i would ask for some more towels, they RAN to get them, not walked, while all the staff is fluent in English, if they do not understand they run to get someone who can. The service is very personal, I felt like a part of the family and felt like i was really valued as a customer and a person...
What an amazing experience!
A friend recommended I stay at Avalon after her stay there with her daughter last year. I was contacted by management immediately after I booked, they were very attentive and reached out hours before my check in time.
Checking in went smoothly, Arthur gave me a tour of the grounds which appear very well taken care of and look exactly like the photos. The room I stood in was perfection!
Staff was very helpful throughout my stay. Breakfast was delicious as well as their lunch and dinner menu. I ordered chicken pasta and curry chicken during my stay, food was fresh and well prepared.
If and when I visit Bali again, I'll visit Avalon without a doubt.
We arrived expecting a certain level of service that comes with that price tag but unfortunatly there was little to none. It was exciting to see the facilities and couldn't wait to get a massage or have dinner by the river. Unfortunatly there was no one around to ask, just getting a meal there requires you to hunt the grounds to find someone.
When we got back from a day trip our room had been cleaned and sheets changed. However the bedding was damp. When we tried to find someone to resolve this issue there was no one to ask and no front desk to go to. We were forced to "sleep" in the damp bed. When we eventually found someone the next day they offered to change the sheets and did move us to a smaller room with no offer of a discount (I asked and they agreed but then went back to the full price).
The "on site restaurant" is not a restaurant. You could sit by the river and wait for service that will never come. When we did hunt someone down ourselves the food was basic (again disappointing for the price).
This place is beautiful and has a lot of potential but we were sold this as a hotel and expected the convenience of a hotel. However, it is more like a holiday rental where you fend for yourselves. I would never normally complain but felt I had been misold and mistreated. Any other hotel would at least try to rectify these issues but we were offered nothing.
Carved villa is highly impressive! The villa is awesome, the staff is friendly and the food very tasty. Great place