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Reviewed 18 August 2018

Sadly, we were only to spend one night in this wonderful hacienda on our way to Cuenca - we wish we could have spent more. It is a beautiful place of rich historical interest. The staff, particularly the manager, was extremely welcoming and our room was beautiful. So much trouble was taken to make our time there special - snack in our room - someone came to the room to take our evening menu order. We were shown around the whole hacienda - the influence of the Incas and allowed to feed the Llamas. The dining room was beautifully decorated for our evening dinner. Just one word of caution - many of the haciendas we visited had log burners in the bedroom. As someone who has lost a child to carbon monoxide poisoning - please always carry a carbon monoxide alarm in your suitcase whenever you stay away from home (home and abroad) - they really don't take up much room but can save a life

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank abs7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2018

I just wanted to share my experience in this Hotel. I went to visit the hotel because of a casual recommendation from another hotel manager. This place totally exceeded my expectations. This place is rich historically and culturally. Original incaic construccion on every corner of the place, impressive and unspoken. People should really appreciate the details and incredible scenery and arquitecture. They really show how they worked out to create a clean and beautifull place to stay while conserving the original construccion. The llamas (or llamingos) were really fun to watch and feed also, great touch for ambience, totally unexpected. Big shoutout to Ana Luz Jijon for having us and showing us around, really friendly, helpfull, and informative. Excellent place and recommended.

Room tip: You can´t go wrong choosing a room in this place
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Aleksis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2018

A hacienda with real character and faultless service. Our plane was delayed and we only arrived at 1am, which they accommodated with ease. You feel as though you are staying in history and are treated like special guests. Individually decorated with a plethora of details and features. Having. Log fires in the living room, bedroom and bathroom was a real treat. The tour is great and feeding the llamas a highlight.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2018

Our room was the biggest one here with three large rooms each with a fireplace, even in the enormous bathroom! We loved the tour of the place to learn the history of it. It was built on Inca ruins and is very different from Zuletta Hacienda. Callo is more rustic and colonial but still beautiful in a different way. We enjoyed feeding the llamas in the courtyard. Dinner was in room surrounded by Inca walls and breakfast next door. Food very good. Breakfast made to order. We are enjoying experiencing working haciendas.

Room tip: room 2 best one
Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank jackjump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2018

We had an absolutely fantastic time! We had the Mulalo Suite in the main house with three rooms (bedroom, sitting room, and bathroom) for about $450/night, which included full board for two adults. I consider that price to be great value, for the uniqueness and comfort of the accommodation and the quality of the food. Did I mention that you could feed the herd of llamas whenever you want? Great fun! Some people have complained that the service staff don't speak English - that's not their fault, that's the guests fault if they're only-English speakers in a Spanish-speaking country and staying at a tiny country hotel. Neither of us spoke much Spanish apart from real basics, but we could always make ourselves understood, and learned some Spanish into the bargain. The Inca dining room had wonderful ambiance and added to the enjoyment of the food. We both loved it, and would recommend it to anyone. Thanks for a wonderful stay - we'll be back!

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MignonPlaza, Propietario at Hacienda San Agustin De Callo, responded to this reviewResponded 16 February 2018

Dear Mr. Randal:

Thank you for your comments and your stay, you will be welcome any time when you visit us again.

Let me mention, we are missing one employee (English speaker), but we hope we have the full staff by the end of the month.

Kind regards,

Mignon

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