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Reviewed 14 January 2016

The room and beds were fine, however the service from the staff was not great. The owners were often absent and did not mention we would not be able to have hot water unless they were there to turn it on...

The kitchen was rather poorly stocked. Breakfast consisted of bread, cookies, instant coffee, and some very sugary juice. The bathrooms were pretty clean, but the showers were dirty and did not function great.

Aside from myself and my girlfriend in a private room, there were many construction workers staying in their dorm; however, the workers were not given breakfast and the owners generally treated them rudely, making us wonder about how they run the business in general.

Overall, it was not a terrible experience, but also not somewhere I'd stay again.

  • Stayed: December 2015, travelled as a couple
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Thank Ben P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2013 via mobile

I had booked a double bed room and got bunk beds where you could hardly lay down without hitting your head! Shower had intermittent hot water which made it quite unpleasant. In the morning we had no breakfast for us and there was no one responsible for the hostal present. Horrible service, bad infrastructure and low level of cleanliness.

  • Stayed: February 2013
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2  Thank Danibonvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2011

I stayed here for 4 nights and each day something else went wrong. For starters, the owner runs the airport shuttle (blue van and german looking Chilean man with mustache) and tries to pressure and trick you into staying at his hostel. He tried to charge me twice what he charged others until I found out and called him out on it. This place has the worst beds imaginable- I slept on a thermarest every night. Second, the hot water doesn´t work at all some mornings and there is both mold and TONS of paint chips falling from the ceiling when the shower runs (paint chips in your hair everyday). The computer in the front room is a facade to make you think there is computer- internet access- it doesn´t even have a power cord much less the ability to do anything! The phone up front is also a fake that does nothing. The ¨cooler¨or wine and beer is left unpluuged next to a wood stove at all times to save energy so don´t think it is reallyu plugged in.
The breakfast is the leftover bread from the owner´s grocery store in the central ¨circle¨of Puerto Williams and a bowl of jam that gets left uncovered on the table all night, everynight and gets put in the fridge uncovered all day with lots of old, rotten food. They put the same, more than a month expired package of ¨dulce de leche¨ in front of me and others for the entire time I was there before and after my hike until someone who didn´t know better ate it. I could go on and on, but the owner is basically trying to squeeze every dime out of you while putting up all kinds of facades that one by one fall like a house of cards.

  • Stayed: March 2011, travelled solo
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6  Thank GHL40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2017
Google Translation

Room Tip: Todos os quartos são bons e mais ou menos iguais.
  • Stayed: January 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2016
Google Translation

Stayed: November 2016, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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