During my 12-day stay at this hotel, one night, in the middle of the night while I was asleep, the ceiling in the bathroom caved in. I had to be relocated two times to other rooms of which neither was to the same standard. Additionally, I lost all of my toiletries due to the damage from the ceiling caving in. The management made absolutely no effort to help with the replacement of same. The customer service was utterly non-existent. I was not compensated for any of my damaged items, they wouldn't even offer me a free drink or meal as compensation for same.
- Official Description (provided by the hotel):
- A dream realized by Italian fashion designer, Piergiorgio, this white clapboard inn has a wrap-around verandah adorned with ornamental gingerbread, characteristic of Sosua's glory days in the Victorian era. The front entrance replicates a gazebo and faces a dramatic marble staircase that ascends to the third-floor, Italianate penthouses with expansive sundecks. ... more less
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- Also Known As:
- Hotel Piergiorgio Palace