This hotel is clean and close to core of city by walking distance. I stayed in in this hotel between 13 mar - 23 Mar 2018.
I booked double room with terrace in booking.com and paid extra for this . I detailed that as note I want room in high floor with view. However, receptionist Carlos gave me room in first floor without window! I said I booked double room and can't state room without window. He tried convince me it was very good room! Then he showed another standard room in second floor with window. I took it. He regretted this room was standard because all double rooms took already later. My room's exposure is to street, there was a lot noise from street and bar across room. Almost no insulation in walls. I can't sleep some nights. I told receptionist situation, he again offered me room in first floor without windows. Hotel 's owner is German with Costarican wife, hotel is like German club. What I noticed was Germans had privilege in hotel. They were given best room in hotel. Sound to me non German are not very welcome in this hotel. I felt alien when went restaurant among them, not friendly approach at all, Even I said hello they replied barely, is this german way I don't know. I had an unhappy and uncomfortable moment in hotel. It was last day in hotel Iwas waiting my flight, late night, in hotel's restaurant . I had my dinner, after dinner I wanted enjoy my last cigar. There 2 table with client beside me. They were senior couples and probably just restaurant clients. We had quite distance between me and them. One guy I saw him sometimes in hotel with his German fellows came to restaurant . he stared me he just went inside kitchen and he made some signs with angry and disrespectful face. First I didn't get it then I noticed he meant don't smoke with ugly body language. I went through him and asked him who.is he. He said directly don't smoke I asked smoking is not allowed? he said cigar in dinner time is not good. I told him why he didn't come to.my table introduce himself and tell me this, instead make freak signs and gestures. This guy , whoever is, one of waitress told me he is one of boss, made an unhappy time for in this stay before leaving. I condemn him.