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All reviews quad room heated pool piano bar temperature controlled the penthouse spacious shower buffet breakfast other hotels early check social media hotel is clean staff were courteous enjoyed our stay key card stayed here for nights the entire hotel wifi connection
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Reviewed 17 August 2018

The hotel lobby and rooms were very spacious. Beds were comfortable but we did not get to sleep well because the AC in our room did not function well. We reported it and someone came to assist, but issue was not really addressed. We were allowed to have a late check-out though to catch-up on sleep. Breakfast choices were limited but good enough to start the day.

  • Stayed: August 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank droo-berry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PQdelRosario, Manager at Hotel Monticello, responded to this reviewResponded 18 August 2018

Dear droo-berry,

We are glad that you loved our spacious lobby and comfortable room. Your feedback is highly appreciated as this is one of our tools in improving our services further. We sincerely apologize as it was unfortunate that you have experienced a faulty air conditioning during your most recent stay with us. Rest assured that this will be shared with our team for proper and immediate action.

Looking forward in welcoming you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2018 via mobile

Pick this hotel if you want a clean and comfortable room in Taal. We thought we may get a room with a view( we didn’t), but the service and staff were great. You go to see Taal at peoples park and at the restaurant anyway.
Breakfast is included and the quad rooms were great, especially when traveling with 3 kids.
Definitely recommended!

Stayed: August 2018, travelled with family
Thank Raquel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PQdelRosario, Manager at Hotel Monticello, responded to this reviewResponded 3 August 2018

Dear Raquel B,

We are glad that you had a comfortable and pleasant stay with us. We are pleased that you took note of our clean, comfy and great Superior Quad room where you and your kids loved as well as our hearty buffet breakfast. Thank you for your kind words and the fact that you will definitely recommend our hotel.

Looking forward in welcoming you again!

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Reviewed 13 July 2018

The hotel is conveniently located near the junction of the Tagaytay Nasugbu Road and Mahogany Road, which makes it strategically located. Rooms are large and food is okay though the buffet breakfast has room for improvement. Nice, spacious lobby and social areas at each floor. This is not usual to many hotels in Tagaytay. They also have a heated pool, a gym and a spa. I think the hotel is a good venue for seminar and workshops.

Room Tip: Get a room at the upper floors as they are more private and more quiet.
  • Stayed: July 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank d0ctrine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PQdelRosario, Manager at Hotel Monticello, responded to this reviewResponded 14 July 2018

Dear d0ctrine,

We are delighted that you had a great stay with us. We highly appreciate your feedback and is pleased that you loved our strategic location, large rooms, good food as well as our spacious public areas. We are also glad that you enjoyed our temperature controlled pool, gym and spa. Our hotel is indeed a perfect venue for training, seminars and social events such as weddings and birthdays.

Looking forward in welcoming you again here at Hotel Monticello!

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Reviewed 3 July 2018 via mobile

Monticello is surprisingly good.I really would like to give it 4 stars but it would not be fair for other hotels I rated at 4. A bit pricey for the rate we got but it was last minute and weekendend rates are typically higher.

Breakfast is probably one its best feature. The buffet had a good spread with lots of local favorites. Eggs cooked to order also, soup, plenty of meats, fruits, cereals, juices, jam jellies.

Room. Very spacious even on US standards. We traveled as a family of 4 and had plenty of space to spread out. There was a small fridge, safe, desk, chair, and 2 seating areas beside the table. AC was strong we actually had to crank it down.

Bathroom. Like the room it was large. The split design had the sink on the middle with the commode and shower with separate entries on the sides. Bath amenities galore to include toothpaste/brush, slippers, and robes.

Lobby. Grand with curving staircases and large chandelier. Lots of seating areas. There was a small souveneir store also.

Service. The staff was super helpful. All extended a greeting. Will even spot your parking. Wait staff superb.

Pool/Gym. Gym was small but had Life Fitness equipment! Nice pools both regular and kiddie. Chairs, tables, covered patio provided excellent place to hangout.

So why only 3 stars. Hotel did really well but can use some improvement. It was more than sufficient for locals. But fit and finish of bath glass doors uneven when closing. It functioned but form needed help. Gym towels were not properly dried...had moldy smell. Gym attendant disappeared. Could have hanged a sign who to call. A real bread toaster rather than a toaster oven. Wifi just OK. A few areas had spotty coverage but works most of the time.

Monticello is a good local choice. A few more tweaks and it can truly complete with the big boys.

Stayed: July 2018, travelled with family
Thank medlog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PQdelRosario, Manager at Hotel Monticello, responded to this reviewResponded 4 July 2018

Dear M/M medlog,

We are glad that you consider Hotel Monticello as an excellent local choice. We truly appreciate and pleased with every word that you wrote for this review as this is our inspiration to keep us doing what we do best - delighting our guests! Noted are your comments regarding the minor flaws you have encountered, rest assured that this will be shared to our team for proper and immediate action to give all our guests the satisfaction they deserve.

Looking forward in welcoming you again here at Hotel Monticello!

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Reviewed 27 June 2018 via mobile

HM for short is another hotel destination in Tagaytay. And if you have checked in at other hotels, this one is not different.

Pros:
1. Everything are spacious; parking (covered and open), lobby, room and corridors
2. Heated swimming pool, but did not try (reason below)

Cons:
1. Pools are murky
2. Buffet breakfast has limited choices
3. Room not thoroughly cleaned as dusts and lints are visible
4. Towels are worn out

Stayed: June 2018, travelled as a couple
Thank rickyrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PQdelRosario, Manager at Hotel Monticello, responded to this reviewResponded 28 June 2018

Dear rickyrose,

We are glad that you had a generally pleasant stay with us. We are pleased that you took note of our hotel in general being spacious, which our guests really love about. Your feedback is very important to us as this is one of our tools in improving our services further. Noted are your comments regarding the pool, breakfast choices, not thoroughly cleaned room and the towels. Rest assured that this will be shared with our team for immediate action and to make it better for all our guests today and in the future.

Looking forward in welcoming you again here at Hotel Monticello!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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