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All reviews quad room heated pool piano bar temperature controlled the penthouse spacious shower buffet breakfast other hotels early check social media hotel is clean staff were courteous enjoyed our stay key card stayed here for nights the entire hotel wifi connection
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Reviewed 3 May 2018 via mobile

Being a nurse with unpredictable schedule entitled you to respite once in a while, thus, We had decided to spend a day outside Manila to have of what we all I guess all need, rest. Going there by commute, it was a challenge if you are surrounded with people with no directions, but by the power of asking around we were able to arrived safely. I never expected the place to be posh and the room to be that spacious and I would to commend the bathroom I really love a huge bathroom and it delivered. The staffs are friendly enough to cater our request and knowledgeable enough to answer our queries. It would be helpful for future commuters costumer to have a shuttle to ride coz it takes time to ride a public utility. Kudos to all staff.

Stayed: May 2018, travelled with friends
Thank Dawn Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PQdelRosario, Manager at Hotel Monticello, responded to this reviewResponded 4 May 2018

Dear Dawn Q,

We are delighted and truly appreciative on your feedback following your most recent stay with us. We are glad that you took note of our posh hotel, spacious guest room, our bathroom which you loved, and of course, our team members who made your stay an excellent one. Rest assured that we'll maintain on what we do best - delighting our guests!

Hotel Monticello is looking forward on your next visit!

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Reviewed 27 April 2018 via mobile

The hotel is new so everything is nice and clean. The room was very spacious and the bathroom was very nicely done. (Spacious shower & hot water)

There were hardly any people there so it was pretty quiet. (We were not there on the weekend) You can hear the cars on the road near the hotel though.

If you're looking for a good, clean place to stay, you don't care about the view of Taal, and you're willing to pay a little more, then this is a nice place for you.

Stayed: April 2018, travelled as a couple
Thank rebeccabK2786BM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PQdelRosario, Manager at Hotel Monticello, responded to this reviewResponded 28 April 2018

Dear Rebecca B,

We are glad that you had a pleasant stay with us. Your feedback is very much appreciated. We are pleased that you took note of our hotel's excellent upkeep, spacious guest room and nicely done bathroom especially our hot and cold shower. Rest assured that we'll keep on doing what we do best - delighting our guests!

Looking forward in welcoming you again!

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Reviewed 12 April 2018 via mobile

Our stay at this hotel was a very pleasant one. It ticked all the boxes of what I would expect. We stayed in one of the penthouse suites as we were celebrating our wedding anniversary. The entire hotel and room was clean, aircon was working (there were 3 units inside the room), water pressure was strong, wifi connection was very fast, complimentary breakfast was more than sufficient, staff were all corteous and helpful, and swimming pool water was temperature controlled as advertised. Will not hesitate to recommend to friends or come back again.

Stayed: April 2018, travelled with family
Thank asianbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PQdelRosario, Manager at Hotel Monticello, responded to this reviewResponded 13 April 2018

Dear asianbug,

We are truly honored on your feedback about Hotel Monticello, you are one of the reasons why we keep on striving and continuing what we do best - delighting our guests! We are glad that you had an excellent and pleasant stay with us, and that we have met your expectations. We are pleased that you took note of our excellent upkeep, strong water pressure, fast internet connection, hearty and sufficient buffet breakfast, temperature controlled pool and of course, our team that are all courteous and helpful which made your recent stay pleasant and memorable.

Looking forward in welcoming you again soon!

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Reviewed 5 April 2018

After 2 years, my family and I returned here to stay in their quad room (room 308) for 1 night last March 26-27. We are still very pleased with the hospitality, professionalism of the staff and the cleanliness of the room. Welcome drinks were served. Buffet breakfast was good compared to other hotels. We enjoyed using the clean swimming pools too. Glad to be back here!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Service
Thank Tricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PQdelRosario, Manager at Hotel Monticello, responded to this reviewResponded 6 April 2018

Dear M/M Tricia S,

We are delighted that you had an excellent stay with us. We are pleased that you keep on coming back here at Hotel Monticello and that you are still as satisfied as your last stay. It is our pleasure that you are pleased with our hospitality and professionalism as well as the cleanliness of our room, refreshing welcome drinks, hearty buffet breakfast and have enjoyed our clean temperature controlled pool. We'll strive on maintaining what we do best - delighting our guests!

Looking forward in welcoming you again!

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Reviewed 28 March 2018 via mobile

We stayed here for one night this March 2018. I booked this hotel through Booking.com because it advertised a competitively lower rate than most hotels that offered buffet breakfast. It is obviously a newly opened hotel as everything is brand new, so I was enticed to book. But that’s how far my appreciation goes.

While the facility is new, for it’s advertised online price, I noticed that the room had very minimal toiletries (just soap and toothbrush set. The usual lotion, shaving set are missing), there was a kettle but no coffee/ tea set, and the shower had no rubber matting. The buffet breakfast that could have been its redeeming element had very limited options for a vegetarian like me. To top it all off, the front desk charged us 20% more than the indicated rate on Booking.com, saying its to cover the service charge and tax. I’ve used this website several times even for overseas travel and it’s the first time I encountered this issue. Very disappointed that they had to resort to some very dubious strategies just to invite travelers to try this new hotel.

Stayed: March 2018, travelled as a couple
Thank Pia2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PQdelRosario, Manager at Hotel Monticello, responded to this reviewResponded 29 March 2018

Dear M/M Pia2015,

We are glad that you had stayed with us. We are pleased that you took note of our well maintained hotel. You comments regarding the coffee / tea set, lotion, rubber matting and the buffet breakfast selections are duly noted. Our team will work on it to ensure every guest's satisfaction. We would like to clarify that the rates shown online, Booking.com to be exact are rates that are exclusive of VAT, Local Taxes and Service Charge. It will be added to the base rate and will be paid here at the property. We are certain that it was indicated on the confirmation email that Booking.com have sent you. Thank you!

Looking forward in welcoming you again!

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