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Reviewed 3 September 2012

This hotel is fine, clean , good size bedrooms and nice bathroom, and located on one of the main shopping streets in Taiyuan and normally I would rate it at about 3-4 stars , but the experience of staying in Taiyuan was not the best. We only stayed in Taiyuan for the one night ,we had been to Pingyao and were flying on from Taiyuan airport. Taiyuan railway station was full of Taxi touts trying to rip us off to get to this hotel (make sure you have the address in Chinese) and the hotel tried to rip us off when leaving . There is no English spoken and very few western faces around Taiyuan , not usually a problem for seasoned travellers ,but obviously we are deemed easy prey in this city. The hotel took a 200 RMB deposit , not unusual for Chinese hotels , but next day didn't want to give it back with no explanation as to why. We stood our ground at reception until a nice Chinese person who could speak some English helped us out. The hotel had charged us again for the room after we had already paid through Expedia . We got the money back eventually (a loud Englishman making a commotion at the reception desk makes quite a scene), no apology was given , they wouldn't even look me in the eye when dealing with my complaint . Be very wary if you stay here .

Room Tip: Stay closer to the railway station and don't give the taxi touts the chance to rip you off.
  • Stayed: August 2012, travelled as a couple
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2  Thank dwl321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2017
Google Translation

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 22 February 2017
Google Translation

  • Stayed: February 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with 锦江金卡用户
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 27 September 2016
Google Translation

  • Stayed: September 2016, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with 锦江金卡用户
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 May 2016
Google Translation

Room Tip: 禁煙室がよいと思います。
  • Stayed: May 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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