The hotel is centrally located in Altamira which may help to avoid some of the catastrophic city traffic. It is also an area where you can dare to walk on the street, in any case my recommendation is not to abuse.
The good things: excellent security, free parking, available restaurants (visit rooftop bar). The rooms are big, a suite with kitchen, lots of space, but they have seen better days. As everything in Venezuela, maintenance is not up to date.
The not so good: service is awful. Checking in (and checking out) can take a very long time. And I do not mean because there is a line. It seems that employees have to go through a series of bureaucratic steps, and are not well trained. Cleaning of the room mediocre, sometimes maid is coming in the morning and the next day at 5PM your room is still not made. Internet is free but not working at all.
The breakfast buffet looks good at first sight but when you enter into details there are some failures. Sometimes there is no coffee, sometimes no eggs, sometimes...and so on.
I recommend to stay there only because it is safe and the location.More
- Free Wifi