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“Boat staff brilliant”

Caledonian MacBrayne
Ranked #2 of 24 things to do in Ullapool
Certificate of Excellence
More attraction details
Attraction details
Owner description: The Outer Hebrides are an idyllic island chain off the west coast of Scotland, composed of islands; Lewis, Harris, North Usi, South Usit, Eriskay and Barra. These islands have much to offer from white beaches and Atlantic waves, dark moorland and rugged mountains, amazing wildlife and a rich and vibrant culture.
Useful Information: Wheelchair access, Stairs / lift, Lockers / storage, Baby buggy parking, Activities for young children, Activities for older children, Food available for purchase, Bathroom facilities
Reviewed 6 April 2018 via mobile

Stornoway to Ullapool last ferry journey of trip through outer Hebrides. All very good but boat and staff from Stornoway exceptional. The Seaforth really well equipped and comfortable. The staff were incredibly helpful and pleasant. A real pleasure. Really made up for slightly awkward, unhelpful staff at ticket office in Stornoway.

1  Thank Rach B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"loch seaforth"
in 14 reviews
"outer hebrides"
in 10 reviews
"isle of lewis"
in 10 reviews
"observation lounge"
in 5 reviews
"cal mac"
in 5 reviews
"comfortable seats"
in 3 reviews
"pleasant crossing"
in 2 reviews
"both ways"
in 3 reviews
"stornoway ferry"
in 3 reviews
"hour crossing"
in 3 reviews
"dog area"
in 2 reviews
"lots of shops"
in 2 reviews
"quiet area"
in 2 reviews
"booked online"
in 2 reviews
"first class service"
in 2 reviews
"served hot"
in 2 reviews
"bad weather"
in 3 reviews
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27 - 31 of 112 reviews

Reviewed 15 March 2018

Having sailed several times on the previous vessel, the Isle of Lewis, i have to say that for the first time the crossing was a pleasure. The new ship servicing the island is superb. The panoramic viewing area, the restaraunt and the other seating areas are comfy. The food in the restaraunt is very nice, the only thing they could do with is speeding up the payment process as it sometimes takes so long that the temp of the food has dropped a bit. Plate covers would actualy help with this and would assure your food was kept nice and toasty from serice to table. Free wifi on board is fine so long as it doesnt glitch, something it seems to do a great deal, but then i suppose when in the middle of the Minch this is a harder task to keep constant. Staff are, as always on Calmac vessles, extremely attentive and caring. Got it bang on with this one Calmac

Thank TheFoodShow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2018

Got a Scot Rail Pass for just Scotland and it includes all the ferry's and most bus lines. Well worth the purchase!! Used the busses and Ferries during my 7 weeks there. Very handy for the Islands etc!!

2  Thank Bobby31225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017

I thought £58 to take me and the car across from Ullapool to Stornoway (55miles - 2h 40 mins travel time) was pretty good. Big and comfy observation deck. Large outside deck on 2 levels with plenty of chair. Clear information, helpful staff, good signage, good range of amenities (TV's etc) and punctual. Very impressed. Even saw a 2 dolphins leap out of the water by the ship - which was nice.

Thank felineluckypunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 November 2017

I have been crossing the Minch with Caledonian MacBrayne on a fairly regular basis for over 40 years and I have to say that the standard of food served on board has improved immensely over the years. Today, the restaurant on-board can easily compete with many restaurants on shore. I was back across in Stornoway last week and the old ferry was on while the Seaforth was away for annual refit but she was back on the run when I returned on Friday morning. As usual, the staff on-board were all very friendly and helpful. Breakfast was being served almost as soon as we got on board. There was a tremendous selection of food available for breakfast and it was very enjoyable. My only down side, and I've mentioned it before. The time between getting your meal at the counter until you reach a table can be considerable by the time it takes folk to get through the cash desk - especially if they are paying by card - result - by the time you start eating, the meal is getting cold. It would be good if this particular issue could be addressed by management but otherwise I commend the on-board eating facilities on the MV Loch Seaforth.

The comment section below is nor really relevant to the ship!!!

Thank Ramsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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