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“The Best among the Excellent”
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Excellent
30 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 3
North Berwick, East Lothian, Scotland

Reviews from our community

Excellent - based on 30 reviews
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Reviews from our community

Date | Rating
  • English first
  • German first
  • Any
English first
English first
German first
Any
English first
martha821
Montevideo, Uruguay
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The Best among the Excellent”
Reviewed 18 December 2014 for a stay in November 2014
2
people found this review helpful

There are many different things that people look for when they want to rent an apartment.
I stayed at the Imperial for a week and I can tell there is not ine thing you wish for that you can't find in it.
CLEANLINESS AND ORDER.
As soon as you enter and see in the bedroon the two white,fur spotless clean rugs,you know what you can expect of the rest of the house and you are not disappointed.Everything is not only clean but brilliant,and it is a pleasure to open the drawers and doors in the kitchen and see everything reflected in the pots and pans.
CONFORT.
Central heating that you can graduate at your pleasure.
In the living area the chairs as well as all the armchairs are very,very confortable,especially the brown leather one,and if you wish to read or anything ,you have beside every armchair a table lamp or a floor lamp if needed.
In both bedrooms the matresses are wonderful and you have a choice of two types of pillows and duvets.
The two fluffy bathrobes as well as the quality linens adds to complete the sensation of confort.
LOCATION.
the location is excellent with the High St. at its door,very near the beach and the bus stop and a little walk to the railway station.It is surrounded by many reaturants and litle caffes and two supermarkets.
KIDS' FRIENDLY.
This place is very kid's and baby's friendly.There are toys to entertain children of all ages added to which there is a packet of nappies for an emergency and two fluffly robes for children in two different sizes.
DECORATION.
I left this item to the last because for me it was the more impactant.
The wonderful combination of colours was kept even in small details such as tea towels and binders.The textiles of curtains and cushions are of a very luxurious qualities.
All the accesories ,principally all the lightings seems to have been chosen with a great care,and the impressive wall clock in the kitchen as well as the beautiful paintings of North Berwick scenes hanged in the walls contribute to make this flat unique.
And thank you Tracy for the adress of the dentist that you left in the binder,because I have to make use of it and it was very convenient.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: the decoration and the confort
Liked least: the two flights of stairs but that was because I am 72 and have weak legs.I must add that I knew beforehand of the existence of the stairs
Travelling group: Solo Traveller
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Apr 2016
Thank you so very much for taking the time to write such a long, glowing and detailed review of your stay. It was a great pleasure for us to have you as our guest and whilst we take great pride in The Imperial, we take a greater pride in having our guests enjoy their stay with us.

Should you travel again to East Lothian we would welcome you again with open arms. Kind regards and very best wishes, Tracey (owner)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frame777
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great apartment in great location”
Reviewed 15 November 2014 for a stay in October 2014

This is a beautifully presented apartment in a top location in the heart of North Berwick. The apartment is first class, with top quality furnishing, bedding and kitchen equipment. Everything you could need has been thought of by the owners. We enjoyed a very relaxing week here and it was very much a home from home. Location is fantastic - the beach is only a couple of minutes walk from the front door of the apartment, and there are a selection of good restaurants and some very nice local shops on your doorstep. Great location for our kids with beach and parks so close by. Highly recommended.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property?
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Nov 2014
Hi there, thank you for taking the time to leave a review of your stay. I'm delighted that you had a wonderful time both in The Imperial and in North Berwick. We would be delighted to warmly welcome you back again in the future should you return to East Lothian.

With very best wishes to you and your family,
Tracey Pacitti (co-owner)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seabrook Island, South Carolina
Reviewed 30 October 2014 for a stay in August 2014
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, dealing with owners, everything!
Liked least: Nothing
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
18 Nov 2014
Hi guys,

Thank you for your wonderful review of your stay. It was truly a delight to have you stay at The Imperial. I hope you have taken many wonderful memories of your special trip back home with you.

Thank you too for the wonderful cookery book you presented me containing fabulously tasty recipes from home. Mike and I have enjoyed experimenting with a few of these and have shared with our friends too.

My neighbour always asks after you too.

Keep well and you know our door is always open if you would like to return to North Berwick.

Kind regards,
Tracey
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Melbourne, Australia
Reviewed 21 August 2014 for a stay in August 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Overall Excellent
Liked least: Nothing
Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
18 Nov 2014
Hi there,

Thank you so much for your kind review.
It was lovely to be able to help provide items to help your daughter celebrate her birthday at The Imperial.

I'm delighted that you had a lovely stay and list it as one of the key places that you have stayed in the UK - high praise indeed.

We take pleasure in trying to ensure that our lovely guests have a wonderful stay and compliments like these help us to know that we are doing things right.

Best wishes, Tracey
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Birmingham, United Kingdom
Reviewed 12 August 2014 for a stay in August 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: Nothing
Travelling group: Spouse/Partner
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
18 Nov 2014
Hi there,

My sincere thanks for your lovely review of your luxury stay. I'm delighted that you had a wonderful stay and great to know that you found the free WiFi and free phone handy. It's good to stay in touch!

I'm glad you found our location well placed for the local attractions. There are a few lovely walks in the Lodge and I'm glad you enjoyed exploring some of these. We took a long time to find a property well placed for the attractions, harbour, beach and restaurants and it's great to hear you agree!

We would be delighted to warmly welcome you again to The Imperial if you return to East Lothian.

With kind regards,
Tracey
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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