We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not at all welcoming”
Review of Pizza Express

Pizza Express
Ranked #37 of 80 Restaurants in Marlow
Price range: USD 43 - USD 43
More restaurant details
Restaurant details
Dining options: Reservations, Takeout
Description: Bright and modern, PizzaExpress Marlow offers an exciting reinvention of Italian classics. A vibrant menu includes wholesome Romana-style pizzas with adventurous topping combinations, as well as fresh salads, an impressive range behind the bar and aromatic coffee blends. Family-friendly Pizza Express gives kids the chance to design their own pizzas.
Reviewed 6 April 2018

We called in for a coffee only. It was the Manager who gave us the menus when we asked for coffee. She failed to even acknowledge us as we walked through the door and didn't bother to speak a word to us at all. Not a good welcome. A waiter suggested we change seats as we were very near the front door and it was he who took our order and brought it to the table. The coffee was fine but it was a bit of a nightmare trying to pay the bill. Whilst waiting at the till we noticed that the Manager was fiddling with the plated food that had just been made and which was waiting for service on the counter. I wouldn't have been pleased to know that she was touching my food had I ordered any. Were her hands clean, because she certainly wasn't wearing food gloves? I felt very sorry for the staff having to work under such a rude Manager. Clearly she's in the wrong job.

    • Value
    • Service
    • Food
Thank Suzi1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (125)
Traveller rating
Traveller type
Time of year
Language

3 - 7 of 125 reviews

Reviewed 25 March 2018 via mobile

I am so cross with this restaurant, as it is the second time we have visited where the front door doesn’t close properly. Every time someone arrives the door is not shut properly, resulting in freezing cold air wafting into the restaurant. I lost track of the number of times we asked them to close it. Totally unacceptable. Food mediocre and cold, due to cold air wafting in.

Thank LHBerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2018 via mobile

We went here on a very busy Saturday lunch,the food was delicious but the service was excellent,we were served by Valentina,she was so helpful and chatty,kept smiling and made you feel so welcomed.Would be recommending this restaurant and will definitely come back.Valentina keep that smile.

Thank Tina78ina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018

We went here after a disasterous start to lunch elsewhere . The initial welcome, the food and the service was first class.
Well done pizza express. Will definitely be returning.

Thank juliette b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018

Visited here today with a friend for lunch. Small restaurant, but a good friendly atmosphere. Food was good as was my coffee. Plenty of vouchers being given out that last till end of feb.

1  Thank Elizabeth526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Pizza Express also viewed

Marlow, Buckinghamshire
Marlow, Buckinghamshire
 
Marlow, Buckinghamshire
Marlow, Buckinghamshire
 
Marlow, Buckinghamshire
Marlow, Buckinghamshire
 

Been to Pizza Express? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing