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Reviews (214)
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All reviewsrooftop poolla caletaadults only sectionhalf boardwebsite picturesoutstanding staffstarfish restaurantbarcelo groupjunior suiterooms are beautifulwell equipped gymfixtures and fittingsindoor barstar hotelfacilities are excellentevery member of staffhot tub
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Reviewed 4 April 2018

Stayed for 3 nights/4 days and will be back without a doubt to this hotel. Can not recommend highly enough.

Staff were exceptional as were the facilities.

In particular my husband and I wont to thank Sophia for the above beyond customer service that she provided, member of staff who cleaned our room was thorough and polite. Martin who kept the pool area immaculate ( and loved fresh fruit he brought round), Franco who worked in one of the bar areas and also the porter who helped us a few times during our stay - we ended up at wrong reception and he kindly drove us the the Adults only section.

We were on the top floor with spectacular views and the room itself was huge. modern with a fantastic large terrace. Beds were super comfortable and had every amenity you need.

We were half board and the food was brilliant as were the staff. In particular big credit to the chefs who worked on the grill, both morning and night chefs, who were also smiling and helpful.

You will not be disappointed with this hotel and my husband and I travel all over the world and this hotel is a 5*!!!

Stayed: March 2018
1  Thank Lovetotravel4346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RH_Corales_Resort, Director de Relaciones con Clientes at Royal Hideaway Corales Beach - Adults only, responded to this reviewResponded 7 April 2018

Dear Guest,

Thank you for making our Royal Hideaway Corales Beach your choice hotel on this occasion and for your really kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.

We are thrilled to read your comments on our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us, especially the ones you have mentioned personally.

We would be pleased to welcome you again for your next visit to the south of Tenerife.

Kind regards,
Royal Concierge Department
Royal Hideaway Corales Resort*****GL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

A beautiful new hotel right in the lovely La Caleta area offering a AWAY FROM THE HUSTLE AND BUSTLE, yet only a short taxi ride away from the thick of it, outstanding rooms and staff that live and breath customer service . As you would expect from a new hotel the rooms and grounds are to a very high standard. The quality of the food at Breakfast and Dinner is excellent quality and variety. La Caleta offers outstanding local restaurants should you wish to walk 5 mins out of the hotel , the hotel itself has a Michelin starred restaurant on the roof (Maresia) should you wish to try Al la Carte and is highly recommended. we will be returning for sure as the hotel , location and service exceeds our needs and expectations . I must mention , Ellen at Reception she arranged all our needs and special requirements for my wife's birthday meal , huge thanks to Vidim and Kahlid the pool team , no sun bed issues what so ever !! no reserving and going away for hours .

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank rclark383819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RH_Corales_Resort, Director de Relaciones con Clientes at Royal Hideaway Corales Beach - Adults only, responded to this reviewResponded 7 April 2018

Dear Guest,

We are thrilled to read your wonderful review about your recent stay at our Royal Hideaway Corales Beach hotel.

We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.

Thank you very much for your kind recommendation to the readers of TripAdvisor of our gourmet a la carte restaurant Maresía by the Padrón Brothers, it is the best reward for all the team who strives to provide an excellent dining experience day by day.

We hope you had a pleasant journey back home and we would be more than happy to welcome you again in the near future.

Greetings from La Caleta,
Royal Concierge Department
Royal Hideaway Corales Resort*****GL

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Reviewed 4 April 2018

Great Hotel. Loved the food and warm pool. Staff all very courteous.Some room teething problems which might be expected for anew hotel. Room well laid out excellent private balcony for sun bathing and quiet reading.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
2  Thank jamesfarrell2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RH_Corales_Resort, Director de Relaciones con Clientes at Royal Hideaway Corales Beach - Adults only, responded to this reviewResponded 7 April 2018

Dear Guest,

First of all, we would like to express our gratitude to you for choosing our Royal Hideaway Corales Beach Hotel for your holidays in the south of Tenerife, and for sharing your experience with the readers of TripAdvisor.

We are happy to know that you spent a relaxing holiday among us and that you liked our heated pools.

We would be more than happy to welcome you back in the future.

Kind regards,
Royal Concierge Department
Royal Hideaway Corales Resort*****GL

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Reviewed 4 April 2018

Hotel was great and in a good location . Lots of nice restaurants within easy walking distance . Rooms were large and very clean with good size balconies. Pools were quite small but you could use pool in the suites part of hotel

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
2  Thank Pamela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RH_Corales_Resort, Director de Relaciones con Clientes at Royal Hideaway Corales Beach - Adults only, responded to this reviewResponded 7 April 2018

Dear Pamela,

Thank you very much for sharing your comments on Tripadvisor about your recent holiday experience among us.

We appreciate you highlight on the brand-new design suite we accommodated you and also your mention about the size of the pools, we would like to add that the main pools are at least 20 meters long and the one in Corales Suites it is 32 meters.

We hope you had a pleasant journey back home and we are looking forward to welcoming you back in the future.

Kind regards,
Royal Concierge Department
Royal Hideaway Corales Resort*****GL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

We very much enjoyed our stay at Royal Hideaway Corales Beach Adults Only. The brand new hotel has a very stylish design and the grounds and facilities are excellent. The rooms are comfortable and very spacious, and we loved the large private balcony.

The service was overall very good. I particularly appreciated the birthday cake on my birthday which was a very nice touch. We were also grateful to be able to keep our room until we left for the airport late afternoon on the last day. These gestures make such a big difference.

We loved the food and service in the Sanho (Peruvian/Japanese) restaurant. Unfortunately we were less impressed with the lunch options at the hotel. The lunch at Maresia was outrageously expensive, and the food served by the pool from the Nao restaurant was poor quality and not good at all. This lack of any good lunch options is the main reason for not giving the hotel a top rating.

I also got a number of conflicting messages from the front desk staff when inquiring about car park options prior to our arrival. Turned out it is possible to park in the hotel’s underground car park for a fee, but there were plenty of free parking in the street by the hotel so that’s what we did.

Overall, a very enjoyable stay and would generally recommend. But hope to have better food options at lunch if we decide to return to this hotel in the future.

Stayed: April 2018, travelled as a couple
2  Thank anne_travel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RH_Corales_Resort, Director de Relaciones con Clientes at Royal Hideaway Corales Beach - Adults only, responded to this reviewResponded 5 April 2018

Dear Guest,

Thank you for choosing our hotel for your special holidays in Tenerife and for taking the time to share your personal impressions regarding your time among us.

We regret reading your dissatisfaction regarding the lunch offer of our resort. Your comments have been forwarded to the Food and Beverage Manager for further revision, although allow us to add that apart form the gourmet space Maresía by the Padrón Brother we offer typical local dishes, fresh fish and seafood complemented by a wide range of rice at our Starfish Mediterranean Restaurant by the pool of our family friendly hotel Corales Suites during lunchtime.

We have taken good note of your remarks related to the service you received prior to your arrival and we would like to apologize. We forwarded your comments to the Chief of our Front Desk for improvements.

On the other hand, your highlights on the service provided by our staff with the special surprise is very much appreciated, all team members do their best day by day to create a warm and memorable holiday experience therefore we are delighted to know that we could achieve it.

Thank you for reviewing your stay and your very kind recommendation to other travellers, we would be more than happy to welcome you back in the future and exceed all your expectations.

Greetings from La Caleta,
Royal Concierge Department
Royal Hideaway Corales Resort*****GL

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