We enjoyed the location, room, ambiance, gym and the staff. I believe this hotel has about 300 rooms. A lot to maintain. We stayed in the main building with quick access to the restaurant and the coffee in the lobby. The bulk of the rooms are located in separate buildings.
We were upgraded to a larger room. It was clean. However, they indicated that there will be no room service during our three day stay because of the virus. I personally feel that at this stage it is just a ploy to save money. Our heating system did not work well on a cold day. However, we were able to use the bathroom heater to supplement the overall heat in the room. The area around the bathroom tub should have bars to hang onto when exiting the tub. It is slippery.
Breakfast was good. However, I did complain about only one piece of toast being provided with two eggs. I have never encountered that cheapness anywhere else. They stated that they would look into the matter.
The gym and the pool are well maintained.
Even with these minor issues, we enjoyed our stay because of the Grand Canyon. And the staff including Gloria, Veronica, Amber, and others did a great job of making us comfortable!
We paid about $250 a night due to the tight supply of rooms in the Grand Canyon area. More
- 1 (800) 568-8520
- Free Wifi
- Free parking