We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“everything good but the hold on our account”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Courtyard Phoenix Camelback
Ranked #53 of 174 Hotels in Phoenix
Certificate of Excellence
Reviewed 14 September 2017

The hotel location is amazing!!!! But we were a bit suprised that our cc hold was $87 more than what our totall room stay was going tp be. When we inquired we were told that it was above the room charge incase we would charge incidentals......really $87 worth? Other than this issue everything was great

Room Tip: ask for a room facing the pool on the ground floor
See more room tips
  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Amie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this reviewResponded 15 September 2017

We are happy to know our neighborhood provided just what was wanted in the way of shops, dining and entertainment. Thank you for your business and your review. Credit card holds are to cover for your room and potential incidental charges. Based on your bank, the hold is removed within 3-5 days.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (289)
Traveller rating
Traveller type
Time of year
Language

5 - 9 of 289 reviews

Reviewed 11 August 2017

The best place about this hotel is its location. It is walking distance from an LA Fitness, many restaurants and coffee shops, and a Fry's is less than a 3 minute drive. The room was spacious and modern. The carpet was well kept and there was a mini fridge in the room. The bed was comfortable though I will admit that I did question whether the sheets had been changed (did not smell fresh). The bathroom was spacious with sink outside of the bathroom. The A/C in the room worked okay but at times it seemed to take a minute to get to the temperature set. The pool area was well maintained. The staff was very friendly and helpful. There is an eatery in the lobby that serves meals for purchase (breakfast is not included in the stay). Overall, it was a great stay and I would recommend it.

  • Stayed: July 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank tmgatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this reviewResponded 12 August 2017

We are pleased to have earned your confidence as the best hotel choice when traveling to central Phoenix. Our location brings many guests back over and over. We are happy you had a comfortable stay and thank you for your review.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

Front desk woman was sort of new and friendly but other woman just stared when I I went to check in. Not particularly friendly at all, not rude but just not really friendly welcoming place. Over all the rooms are definitely older Marriott tile the bathroom and toilet are just really weird it's like somebody thought to put them in there after they made the rooms. The location is definitely the key to this place and it's good for one night but two nights I'd start to be really a bit annoyed at the layout. There are white markings all over the floor in my room which I don't even want to think of what that is, toothpaste maybe? Anyway I won't be back. Love Marriott but like many others this one put a lot of money into the lobby and held back the cash for the rooms.

Stayed: July 2017, travelled on business
Thank Celling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this reviewResponded 13 July 2017

Thank you for sharing your experience and for the feedback so we can provide ongoing training and development to our team. Our next redecoration in our guest rooms will be within this next year which will allow us the opportunity to bring a new level of comfort to our guests. Until then we will strive to provide a clean and comfortable environemnt conveniently located in the center of Phoenix.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2017

This Cortyard has little to recommend it except location near shopping.Room layout is clunky.Person at reception when I checked in was involved in personal conversation and check in was below standards of Marriott. Wish I had booked all my stay at the N black Canyon location.Big difference in total experience.

  • Stayed: July 2017, travelled solo
    • Value
    • Location
    • Service
Thank athena5365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this reviewResponded 11 July 2017

Thank you for your feedback so we can make immediate improvements in our custermer interactions. We are pleased another Marriott location has proven to be the hotel you prefer. I apologize for falling short of our goal to provide a memorable experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2017

This Courtyard is the most welcoming one I have visited lately. The Staff was excellent and I felt we were Family. This was refreshing. The Facility was clean, and my room seemed updated. The location had great shopping and restaurants very close by, all walking distance,. I will use this location for my next visit to Phoenix .

  • Stayed: June 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank PW541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo D, Manager at Courtyard Phoenix Camelback, responded to this reviewResponded 25 June 2017

Thank you for sharing your memorable experience with other travelers. We are pleased both our team and hotel have earned your confidence as the best place to stay when visiting Phoenix. That is the best compliment we can receive.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Phoenix hotels
Courtyard Phoenix North
#42 of 174 in Phoenix
112 reviews
Camelback East
Homewood Suites by Hilton Phoenix - Biltmore
Show Prices
Show Prices
Show Prices
Camelback East
Holiday Inn & Suites Phoenix Airport North
Show Prices
Show Prices
Show Prices

Been to Courtyard Phoenix Camelback? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Phoenix Camelback

Address: 2101 E Camelback Rd, Phoenix, AZ 85016-4712
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Phoenix
Price Range: $236 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Phoenix Camelback 3*
Number of rooms: 155
Official Description (provided by the hotel):
Nestled in the heart of the upscale Biltmore area, the newly renovated Courtyard Phoenix Camelback Hotel is your Phoenix, AZ vacation hideaway. Walk to a variety of restaurants and shopping meccas such as Camelback Colonnade, Biltmore Fashion Park and Town and Country Shopping Center with its weekly Farmers Market. Enjoy world class golf at the JW Camelback Resort or Arizona Biltmore Golf Course. Free High Speed and Wireless Internet ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Wotif.com, Expedia APAC, Evoline ltd, Hotels.com, Booking.com, Hooroo Pty Ltd, HotelQuickly, TripOnline SA, getaroom.com and Cancelon so you can book your Courtyard Phoenix Camelback reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Phoenix Camelback Hotel Phoenix
Phoenix Marriott
Phoenix Courtyard
Courtyard Phoenix Camelback Arizona

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing