Went to have lunch in one day of May of 2015, prior to that I asked to use the rest room and the receptionist told me: " the owners don't allow to lend the bathroom to people who are not clients", then literally showed me the front door and kick me out from the hotel. She was rude and didn't seem to have any training on customer service or something similar.
I was intending to have lunch but wanting to use the restroom prior to it, this is the only place in South America where I was threated in this discriminatory way. The tourism law in Ecuador obbligates every hotel and restaurant to allow any human being to use their bathrooms without buying anything inside.
Misteriously Trip Advisor have deleted this post two times already. I am rewritting again since my post was deleted yesterday. If you want the TRUTH, please Trip Advisor play fairly!
Definitely not going back there or recommend it. This is one of the worst services in Baños!More
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