First impressions of this hostel were great based on the layout of the bar / social area with large TV, bar, and reasonably priced food / drink menu. However, these first impressions were quickly tarnished when we waited 45 minutes to be checked in. The staff were present but inattentive and not bothered about helping us, particularly the receptionist who severely lacked customer service skills (and a smile).
Great bonus to have dinner included in the price but as everyone agreed the chef wouldn’t know a bit of flavour if it hit them in the face.
We were also very frustrated that one bed in our room wasn’t cleaned for two days so that when our friends came to join us in the dorm they had to share a bed instead of having one each. They arrived at 2pm and went to bed at 11pm so they had 7 hours to clean the bed, but to be fair to the manager he reimbursed them $5 the next day for the inconvenience.
Breakfast of bananas and croissants with jam was pretty tasty!
- Free Wifi
- Free Parking