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All reviews grounds are beautiful large pool robes and slippers plan on returning glass roof surrounded by nature volcanic rock treatment rooms hot tub two nights relaxing stay buffet breakfast beautiful place main building in town peacocks monastery
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Reviewed 14 June 2018 via mobile

We stayed in this lovely hotel for 3 nights during a trip to Ecuador. We enjoyed this spa hotel and had wonderful time in the amazing area. The staff was extremely friendly and helpful, rooms and
facilities were great and breakfast was delicious.

Stayed: June 2018, travelled as a couple
1  Thank Aliza338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorianROQUE, Public Relations Manager at Samari Spa Resort, responded to this reviewResponded 16 June 2018

Dear Aliza,
Thank you so much for staying with us during 3 nights as part of your trip in Ecuador and for your positive review.
Your opinion is very important for us and nothing else can makes us happier to hear that our guests have had an excellent stay with memorable moments with us!

Our rooms are indeed very comfortable, our 5-acres gardens well taken care of and surrounded with nature and peacocks, our Spa area is a oasis of calm, our gourmet restaurant is delightful and exquisite, and all our services and amenities are made for enjoying to the fullest a resting and unforgettable stay.

We look forward to welcoming you again soon and with great pleasure.

Sincerely,

Dorian ROQUE
Director of Communication & Marketing of Samari Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2018 via mobile

Hermoso lugar!! Muy acogedor, súper limpio y atendido por hospitalarias personas, gracias Tania por su recomendaciones personalizadas.

Magical - relaxing hotel in the middle of beautiful sightseeing in our lovely country, close to Quito and on the way to the Amazon, wonderful climate, friendly people

Stayed: May 2018
Thank AMELINA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorianROQUE, Public Relations Manager at Samari Spa Resort, responded to this reviewResponded 16 June 2018
Google Translation

Buenos días estimada Amelina,
Muchas gracias por su comentario muy positivo y por recomendar nuestros servicios de primera con mención especial a nuestra Presidenta Ejecutiva, la Dra. Tania Delgado..

Es un placer serviles. Nos alegramos mucho que hayan disfrutado al máximo su estadía con nosotros.

Efectivamente ponemos pasión y empeño en cada una de nuestras áreas (arquitectura, servicio, gastronomía, spa, jardines...), con cuidado especial para que nuestros distinguidos huéspedes puedan disfrutar al máximo su estadía en Samari Spa Resort y vivir momentos memorables.
Su opinión es muy importante para nosotros así que muchas gracias por compartirla.

Esperamos que vuelvan pronto.
Les esperamos siempre listos y a las órdenes.

Sinceramente,

Dorian ROQUE
Director del Marketing & Comunicación de Samari Spa Resort

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Reviewed 28 April 2018 via mobile

Bit of a mixed bag review. On the plus side resort is quaint old building, dinner was excellent and actual treatments in the spa very good. On the downside there wasn’t the expected natural springs type spa so it’s just a regular, but nice pool, and everyday jacuzzi. No one came and lit a fire or turned down our room. Breakfast was disappointing after such a great dinner.

Stayed: April 2018, travelled as a couple
1  Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorianROQUE, Public Relations Manager at Samari Spa Resort, responded to this reviewResponded 30 April 2018

Dear Mike,
Thank you so much for choosing us and for writing a positive review about our services.
Your opinion is very important for us and nothing else can makes us happier to hear that our guests have had an excellent stay with memorable moments with us!

Our rooms are indeed very comfortable, our 5-acres gardens well taken care of and surrounded with nature and peacocks, our Spa area is a oasis of calm, our gourmet restaurant is delightful and exquisite, and all our services and amenities are made for enjoying to the fullest a resting and unforgettable stay with us.

As for your commentary regarding our buffet breakfast, we're sincerely sorry to hear that, all the more as it's one of our strengths as you can see in numerous TripAdvisor reviews by plenty of fellow travelers.
Having said that, we'll carefully review what could have happened during your stay.

We look forward to welcoming you again soon and with great pleasure.

Thank you so much.

Dorian ROQUE
Director of Communication & Marketing of Samari Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2018

So we stayed at the Samari for 4 nights. The resort is beautiful and the spa was invigorating. Breakfast was included which was great. The staff and service are top notch. The fireplaces in the room gives it a romantic feel. Its close to the center of town by cab (cab fare costs $1.50)

My only recommendation is to please improve the lighting in the rooms. We had to remove the lampshades at night to better see what we were doing.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank jp_xyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorianROQUE, Public Relations Manager at Samari Spa Resort, responded to this reviewResponded 18 April 2018

Dear guest,
Thank you so much for choosing us and for writing a positive review about our services.
Your opinion is very important for us and nothing else can makes us happier to hear that our guests have had an excellent stay with memorable moments with us!

Our rooms are indeed very comfortable, our 5-acres gardens well taken care of and surrounded with nature and peacocks, our Spa area is a oasis of calm, our gourmet restaurant is delightful and exquisite, and all our services and amenities are made for enjoying to the fullest a resting and unforgettable stay with us.

As for your precious advice to improve the lighting in the rooms, thank you for your feedback, it's very important and useful for us, we'll take care of that as soon as possible.

We look forward to welcoming you again soon and with great pleasure.

Thank you so much.

Dorian ROQUE
Director of Communication & Marketing of Samari Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

We recently spent 3 nights at Samari Spa: we will definitely plan to return on our next visit!

The rooms are charming and cozy, the food is excellent, and the grounds are delightful. The spa and spa services were very nice. however, the customer service is what was most exceptional! Amazing staff! Everyone -from the front desk, to the bellhop, to the restaurant, and spa- was warm, welcoming and bent over backwards to ensure that everything was JUST RIGHT!

We were there to celebrate my birthday. Don't know how they found out [my sweet husband I guess! :)] They gave us a free upgrade on the room: new suite with fire place and amazing views! Wrote "Feliz cumpleaños" in rose petals on our bed and brought us a complementary birthday dessert at dinner time.

Both my husband and I were delighted with the hotel. We will plan to return on a regular basis!

Room Tip: Ask for a mountain view room! They have suites with fireplaces if desired. :)
  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DorianROQUE, Public Relations Manager at Samari Spa Resort, responded to this reviewResponded 11 April 2018

Dear Deborah,
Thank you so much for staying 3 nights with us and for writing a positive review about our amenities and services.
Your opinion is very important for us and nothing else can makes us happier to hear that our guests have had a memorable stay with us!

And we are delighted to hear your fulfillment and happiness regarding your birthday surprises....indeed the best things in life are the unexpected ones that brings joy and happiness, right?

Our rooms are indeed very comfortable, our 5-acres gardens well taken care of and surrounded with nature and peacocks, our Spa area is a oasis of calm, our gourmet restaurant is delightful and exquisite, and all our services and amenities are made for enjoying to the fullest a resting and unforgettable stay with us.

We look forward to welcoming you again soon and with great pleasure.

Thank you so much.

Dorian ROQUE
Director of Communication & Marketing of Samari Spa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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