I booked this hotel through my timeshare and stayed for a week on honeymoon. The reason to stay here has got to be the views of the lake and surrounding mountains. The hotel itself is charming, and the staff is friendly and helpful. This is not a luxury hotel by any means, but is rather cozy. My husband and I had dinner a couple of times in the hotel restaurant, and were very pleased with the food and the service. The jacuzzi was closed during my stay, but the pool was warm and had more of those great views.
There are a few things this hotel should fix to improve guest experience, as some things really got on my nerves as the week went on.
1. New bedding and linens. The bed did not have a fitted sheet, so the mattress was exposed at the top and bottom. Not very sanitary. The pillows were also uncomfortable and old.
2. Let guests control the heating in their own rooms. The room was always too hot, and the strong wind made it impossible leave the windows open at night.
3. New tap handles. They were extremely difficult to get the water on and off.
4. Improve the locks. Every time I wanted to open the door from the inside, I needed to use the key. This is a safety hazard.
5. I did not notice a fire alarm anywhere in the room or in the hallway. With the doors needing keys to open, and wooden bars placed over the windows, a fire could be catastrophic.
These things fixed, my review would have been 5 stars, because I really thought this was a charming place on Playa Bonita with a bus stop right out front, making it easy to get around town without a car.
- Official Description (provided by the hotel):
- We are located on the coast of Nahuel Huapi Lake in Bonita Beach, over the Bustillo Av 7911, Only 10 minutes drive from the sky center (Cerro Catedral) or 8 minutes from town. ... more less
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- Also Known As:
- Hosteria Del Lago Hotel