My family and I traveled from Utah to attend a family members wedding. This hotel looked great from the reviews and was close to the reception area. We reserved three rooms, but only ended up needing two. We were not aloud to cancel, and had to pay for the extra room. I know each hotel has regulations on cancelling, but we were given no leniency which was upsetting because we didn't have 60$ to just waist.
Everything was nice and clean and modern. We were very happy until we found a cockroach in the sink. It was so gross. But that was the only bug we saw the rest of the stay.
Next we were traveling with many children ages 7 to 16 who wanted to swim regardless that both the swimming pool and hot tub were broken and freezing. Before 7 that evening a hotel staff came to yell at us for being too loud and having water splashed outside the pool. I'm sorry if people were sleeping at that time, but being that it wasn't even 7 I did not realize there was a noise ordinance in effect.
The hotel staff from the beginning felt rude and short with us. Not a kid friendly place.
The hotel has very thin walls as well.
The beds were comfy and breakfast good, but we will never stay here again or recommend it to anyone.
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- Also Known As:
- Clarion Inn-Mesa/Phoenix Hotel Mesa