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“Always a great stay”
Review of Ramada Mesa

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Ramada Mesa
Ranked #18 of 57 Hotels in Mesa
GreenLeadersBronze level
Reviewed 25 February 2012

Our love affair with the Mezona began several years, when we drove into Mesa without having made advance motel reservations. Being from Minnesota and recently retired, our plan was to stay in the area for a month or so. We looked over a couple of other motels, before deciding on the Mezona. We were going to give it a try for a night or two, and then move on if we didn't like it. That was ten years ago, we are still coming back, and would not consider staying anywhere else. The number of returning guests have become our good friends, and we look forward to seeing and spending time with them each year during our stay at the Mezona. The entire staff is friendly and courteous. We love the spacious rooms, complete breakfasts, and the nearby restautants and museums. It's a great place to stay.

Room Tip: We always choose the poolside rooms, either upper floor or downstairs and never been disappointed.
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  • Stayed: February 2012, travelled as a couple
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1  Thank kent s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visamo, General Manager at Ramada Mesa, responded to this reviewResponded 27 February 2012

Thank you so much for your kind comments. It was our pleasure as always to have you as our guests. We look forward to seeing you next year. Take care and enjoy those grandchildren.

Sincerely,

Kathy Hay
General Manager

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279 - 283 of 323 reviews

Reviewed 23 February 2012

What a great place to stay. Very friendly staff and exceptionally clean rooms. Great breakfast and parking is excellent. I'll be back as usual. Been coming here for almost 10 years and I will be back. Thank You Kathy.

  • Stayed: February 2012, travelled on business
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Thank NASAPowerlifter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visamo, General Manager at Ramada Mesa, responded to this reviewResponded 24 February 2012

Dear Rich,

It is always a pleasure having your group stay with us. We appreciate your continued loyalty. Looking forward to seeing you again soon.

Sincerely,

Kathy Hay
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2012

Travelnow.com said it was 5 miles to the Mesa gateway Airport- its 22 miles
They also said the property was recently remodeled, another lie.
The Heat did not work. The wake up call we asked for never came. My wife had no hot water in the morning.
They said the property was non-smoking, another lie.
The rate was too high for this place, it should be 49

Room Tip: just choose another hotel
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  • Stayed: February 2012, travelled as a couple
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Thank Bill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visamo, General Manager at Ramada Mesa, responded to this reviewResponded 24 February 2012

Dear William,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At the Best Western Mezona we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.

I assure you that your experience is not common. I am sorry we didn't have the opportunity to rectify any of the issues noted during your three night stay with us. You are correct that our property isn't 5 miles from Phoenix-Mesa Gateway Airport. There is a Best Western property 5 miles from the Phoenix-Mesa Gateway Airport. so that may have been incorrect information given by travelnow. I checked the site and didn't find us listed as 5 miles away. I am most sorry that you feel we lied to you. That is simply not true. Our integrity is important to our success.

I hope you will consider staying with us or other Best Western Properties again.

If I can provide any further assistance, please don't hesitate to contact me directly at (480) 834-9233.


Sincerely,

Kathy Hay
General Manager
BEST WESTERN Mezona Inn

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Reviewed 11 February 2012

This is an awesome hotel! We were greeted by the most courteous staff, clean rooms, right downtown Mesa.

  • Stayed: January 2012, travelled as a couple
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Thank KatherineS3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visamo, General Manager at Ramada Mesa, responded to this reviewResponded 1 March 2012

Thank you for your review. It is always good to get feedback from our guests. We appreciate your choosing to stay with us and look forward to seeing you again the next time you are in our area.

Sincerely,

Kathy Hay
General Manager

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Reviewed 20 January 2012

As someone who travels a lot, I was pleasantly surprised at this hotel. You start to expect less and less of hotels nowadays. There is a daily breakfast buffet comprised mostly of cereal, waffles, fruits, eggs, juice, pastries, and breads. They switch the type of special they have each day: biscuits and gravy; bacon; sausage, etc. It's not high grade food but it does the trick. There is someone attending the food to make sure the food is there for the next person and clean. The rooms are a little dated, but for the price they are pretty big. We had a 2 bed room. HBO, a fridge, high speed internet and a helpful staff. I had one complaint to the desk about the internet and someone was knocking on my door asking if everything was good; and they let us put our bikes in the lobby. We had our black lab with us for only an additional $50 (one time fee). No glitz and glamour but definitely a hotel I will recommend to everyone in the area. It's also within walking distance to nearby little restaurants, taverns, museums, and night life.

  • Stayed: December 2011, travelled with family
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1  Thank sheenerb20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visamo, General Manager at Ramada Mesa, responded to this reviewResponded 1 March 2012

Thank you for taking the time to write a review of our property. Our guests opinions are important to our continued success. I hope you will stay with us again when travel brings you to our area.

Kind Regards,

Kathy Hay
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Mesa

Address: 250 W Main St, Mesa, AZ 85201-7312 (Formerly BEST WESTERN Mezona Inn)
Region: United States > Arizona > Central Arizona > Mesa
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Mesa
#4 Green Hotel in Mesa
Price Range: $60 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Mesa 2*
Number of rooms: 128
Official Description (provided by the hotel):
Hotel conveniently located in the Mesa (Metro Phoenix) Arizona area offering spacious, clean rooms with complimentary Full Hot Breakfast, Wifi Internet Access, Business Work Desk and Swimming Pool with Jacuzzi. Easy freeway access to Mesa businesses, sporting events, popular restaurants and attractions such as the Mesa Convention Center, Spring Training in Sloan Park and Hohokam Stadium, Mesa Arts Center, Phoenix-Mesa Gateway Airport and Phoenix Sky Harbor International Airport makes this Mesa hotel ideal for business travel, family getaway or solo visitors. Mesa Mezona Hotel offers guest accommodations with endless amenities as well as affordable meeting and event spaces for mid-size training seminars, depositions, workshops, baby showers and other business and social gatherings. ... more   less 
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Also Known As:
Best Western Mezona Hotel Mesa
Best Western Mesa
Mesa Best Western

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