The hotel isn't old it isn't new but, it is kind of in between. The rooms and furnishings are fine, kept in good shape. The staff overall is very friendly and all do a good job. The cleaning people keep everything nice and don't run around screaming in the hallways waking you up as I have mentioned in other places I've reviewed. I couldn't give this place 5 stars for several reasons. The first room I was sent to as soon as I opened the door it smelled like a giant ashtray. I just closed it back up and went back down to ask for another room. The staff informed me that although there were laws against smoking indoors that the hotel did not enforce them and that you can pretty much smoke anywhere inside the hotel. Good news for smokers but, for the bulk of us it's not good. The room service menu is just sad. All they offered were a couple of sandwiches and if you have ever had a sandwich in Latin America they usually consist of one slice of cheese and one slice of ham. Frankly not enough to fill anyone. The breakfast is also sad and not worth getting up for, it consisted of some not so good coffee, a couple of bread items, yogurt and what looked like canned fruit. The WIFI sometimes works but, overall to slow for much of anything including emails. The hotel is located in a shopping complex that has a couple of really good restaurants and a food court that was somewhat limited. There is a large grocery store inside this mall. There are ATMs everywhere but, none take foreign cards and that included the airport ones. The ones that do take cards are usually out of money. Overall a nice stay but, there is some room for improvement.
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