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“Location and comfort - but quirks!” 4 of 5 bubbles
Review of Esplendor Palermo Soho

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Esplendor Palermo Soho
Ranked #178 of 449 Hotels in Buenos Aires
Chicago, Illinois
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Location and comfort - but quirks!”
4 of 5 bubbles Reviewed 10 December 2011

As others have noted, this little hotel has some issues. I was only here one night, because the condo I rented wasn't available our first night. We had two rooms and my room was nice, cool, and comfy, although it also leaked from the air conditioner. They did fix this but it's interesting to see this seems to be a frequent occurrence. The 2nd room was a problem, because it was a very hot day, and the AC didn't work. Maintenance fixed it twice, only to have it fail 10 minutes later. A 2nd room was made available and all was well. I really liked how close the hotel was to the subway, relatively speaking. Our condo in Recoletta was gorgeous but it was at least a 20 minute walk to the nearest subway, versus at this hotel. The English speaking front desk clerk was quite kind and helpful, and I liked that breakfast was free. I'm glad I got to stay in this part of town and I enjoyed my stay

Room Tip: Make sure when you get your room that the AC works and doesn't leak
See more room tips
  • Stayed November 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kkrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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515 reviews from our community

Traveller rating
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    32
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Peterborough
Level Contributor
257 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 bubbles Reviewed 23 October 2011

We spent 4 nights at this hotel and were very happy with pretty well everthing about it,

Contrary to other reviews we experienced absolutely no problems with noise. We were out each day between 9am and 4-30pm and again for dinner in the evening so if there was noise then it did not affect us.

The location is great. About 6/7 minutes walk from the underground and bus stops but more importantly within 10 minutes walk of Palermo's great selection of restuarants and bars.

The hotel has 27 rooms and we were on the top level (floor 9) so had great views from our balconey. The room was spotless, very comfortable and spacious and the bathroom was equally good.

The staff were helpful with giving us information, booking taxis etc.

The buffet breakfasts were great with plenty of fresh fruit and a good range of other food

There were several daily newspapers available including a local one printed in English

The hotel had unlimited and free internet access

The only blip was that on one occasion our bed had not been made up but that did not spoil what was a very enjoyable stay

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank johnboyPeterborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 3 September 2011

Please DO NOT BOTHER staying at the Esplendor Palermo Soho for the next YEAR! They just gutted a building next door and the pounding starts every morning at 8AM and ends at 6PM! It sounds like it is coming through the ceiling. Despite complaining to the manager, the only response we received was, ' Yes, it is a problem'. Not once did they offer to transfer us to another hotel within their chain and we were not aware that they in fact were part of a chain.
The showers were also unacceptable as the glass plate that is supposed to prevent water from getting out of the tub was only half the length of the tub. There was no way to prevent water from covering half the floor on each shower taken. The only positive thing was the quality of the continental breakfast.

  • Stayed August 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank rhinoceruss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Rio de Janeiro, RJ
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 22 May 2011

We liked this hotel. Beautiful decoration, confortable and clean rooms. A good option, but the service is restricted. There are few people working at the hotel, so is a good option only to sleep with confort at a very nice neiboorhood: Palermo!

  • Stayed September 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank LeoNeves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stavanger, Norway
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 18 May 2011

We've stayed at three different "four star" hotels in Argentina and we recognize that the standards aren't the same as elsewhere in the world. But this hotel really needs to do better. First, our room was on the top floor and our floor had three rooms. Ours was right next to the elevator and every time someone used the elevator a loud grinding sound could be heard. We sleep with earplugs and could still hear the noise through them. Avoid the rooms ending in 3 for this reason. Second, the housekeeping staff were very unprofessional. Service ends at 4pm we were told, which means we were refused service one day even after we had left the room for over an hour prior to that and it still wasn't cleaned (we even let them know we were leaving so she could go in). Glasses weren't washed and amenities weren't always properly replaced. The beds are not up to standard either. At a hotel like this one expects big fluffy comforters, not cheap hotel blankets that don't even look clean. And we had to ask a few times for our bed to be made up with these. There are no mattress pads between the sheets and mattress and the sheets aren't even long enough to keep these sheets from coming untucked in the night. So we woke up with our skin touching bare mattress - disgusting. We could also hear people walking around on the rooftop because the walls are thin. Blackout curtains didn't close properly and the light came in strong in the morning, which wakes me up right way. Finally, one of us had an experience running out of hot water during a shower. It was not a long shower, but even if it was, this should not happen at a four star hotel. Other annoyances: Room service is closed on Sundays. We had dramas with the minibar - the person replacing it and taking count wrote things down wrong and it was a hassle to sort out. Location: The location is ok if you want to spend time in Palermo, but it is several train stops from the centre and most of the places tourists want to visit in Buenos Aires. While this was fine for us because we were in town for friends' wedding and not much else, it may not suit first-timers to Buenos Aires. Lots of bars, restaurants and shops are nearby and it is quiet on the streets.

Room Tip: Avoid the rooms ending in 3 next to the elevator.
See more room tips
  • Stayed May 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Andrea_John
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Esplendor Palermo Soho

Property: Esplendor Palermo Soho
Address: Calle Guatemala 4931, Buenos Aires C1425BUQ, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Palermo
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#88 Luxury Hotel in Buenos Aires
Price range (per night): $121 - $172
Hotel Class:4 star — Esplendor Palermo Soho 4*
Number of rooms: 54
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Also Known As:
Esplendor Palermo Soho Hotel Buenos Aires
Eslendor Palermo Soho Buenos Aires
Eslendor Palermo Soho Hotel

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