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All reviews boutique hotel double sinks old world feel beautiful recoleta highly recommend hotel excellent property early check in and late check the staff spoke excellent english and free wi fi worked great every staff member alvear palace extra towels the hotel's restaurant made to order eggs tree lined street worked perfectly
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Reviewed 17 May 2017

Spent first two nights in Buenos Aires at Hotel Club Frances. Arrived early morning having flown from Dublin via Madrid 14 hour trip. Received a warm welcome at Reception though room would not be ready till 1pm. This is an old world style style hotel, lovely older building with rich wood paneled walls and floors. I was quickly cheered when told my room was to be upgraded. Friendly staff, one of whom Rose Angela stood out. She was charming, polite and so helpful. Nothing seemed too much trouble for her whether it was organizing a taxi, restaurant, places to visit or venues to eat. I also received good advice on safe and good locations to change money. She and Fiona spoke excellent English and helped make my short stay most enjoyable. Rooms were of good standard, comfortable bed, air con TV, WiFi etc all available and breakfast was pretty good too. The location in Recoleta is excellent, with lots of shops, cafes, bars and clubs. In fact the area is a good base from which to explore the sights and delights of Buenos Aires, many of which are reachable on foot from the Hotel

Room Tip: Recoleta is a quiet settled district so many of the rooms re restful with a gentle atmosphere
  • Stayed: April 2017, travelled solo
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2  Thank egangabriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Director General at Hotel Club Frances, responded to this reviewResponded 14 June 2017

Thank you very much for your review, we hope to have made a good impression on your first experience of South America.
Warm regards

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Reviewed 17 May 2017

This was our first trip to Buenos Aires. We loved everything about the trip and especially the hotel. The hotel provides the little extra touches that make it an exceptional place to stay. The employees were very friendly and helpful. The restaurant meals were delicious & great service.

  • Stayed: April 2017, travelled as a couple
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1  Thank chatrinessen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Director General at Hotel Club Frances, responded to this reviewResponded 14 June 2017

Thank you very much for your lovely review!

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Reviewed 30 April 2017

First time in Buenos Aires - Argentina!
We wanted a hotel in a safe place to walk by, close to good restaurants, and also close to turistic attractions.
We came to the "Club Frances" with very good recommendations but it was surprising better than expected ... the care of the staff, the concern to find good places in the shows(Concierge), the delicacy ... Congratulations to you ... We love the city, we love the people of this amazing city... Thanks to you!
Do not forget to visit this fantastic city, with lovely people and excellent food ... and of course ... stay at the Club Frances.

  • Stayed: April 2017, travelled as a couple
    • Value
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1  Thank AndreJ322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Director General at Hotel Club Frances, responded to this reviewResponded 14 June 2017

Dear Andre, thank you very much for your recommendation and beautiful review. We are so happy to have exceeded your expectations!
Hope to see you back sometime, warm regards

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Reviewed 6 April 2017

We were delighted with our stay at the Hotel Club Frances. It started with the manager, Cristina allowing us an early checkin after our overnight flight from the US. The location of the hotel is great for sightseeing. The hotel itself is charming, with antique furnishings which give it an old world feel yet with all modern comforts. When I requested down pillows instead of foam ones, they were immediately provided. The hotel offers a turndown service at night and as part of that, left us delicious chocolates and bottles of water. With the blackout curtains in the room, we slept so much later than we usually can sleep in a hotel. Breakfast is lovely with dishes made to order in addition to the buffet items and is served in a delightful conservatory. The front desk staff were so helpful in guiding us on where and when to walk safely and when to choose to take a taxi instead. The only negative is that wifi in our room worked well only from an area near the door to the room which was a bit of a nuisance.

Room Tip: Try to ask if there are rooms with stronger wifi. We were on the fifth floor and wifi was weak there.
  • Stayed: March 2017, travelled as a couple
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2  Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Gerente at Hotel Club Frances, responded to this reviewResponded 11 April 2017

Dear Mary, thank you very much for your lovely review. We are very happy that you got to enjoy your stay with us. Hope to see you back next time in BA!
Warm regards

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Reviewed 3 April 2017

We chose Hotel Club Frances as our hotel during our visit to Buenos Aires. I am happy we did!
Everything was pleasant. The rooms were big with comfortable beds and a decent sized bathroom. The rooms also felt very clean as the maid would clean twice a day.

What made this hotel exceptional was the hotel staff! Everyone went out of there way to ensure that our stay was as good and comfortable as possible. We were allways greeted with smiles and positivity which made us feel like a part of the Club Frances family. They would also give good advise on restaurants, where to go and what to see and arrange tours as needed.

The hotel itself is located in Recoleta, which is a very good neighbourhood in BA, and is close to everything you need.

  • Stayed: March 2017, travelled with family
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Thank Adel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María C S, Gerente at Hotel Club Frances, responded to this reviewResponded 11 April 2017

Dear Adel, thank you very much for your review. Our staff works really hard to make everyone at home and we are glad you felt that way.
Warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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