My husband and I stayed at Ilum Experience Home for a total of 8 nights in January. The staff was extremely friendly and helpful with our many questions. Jasmine and Martin always had great suggestions for where to dine and shop and there were so many restaurants and bars within walking distance of the hotel. Brenda went to great lengths in arranging our bus tickets for the next part of our journey, she went above and beyond our expectations allowing us to relax and enjoy our stay in Buenos Aires knowing that our transportation requirements had been taken care of. She actually wrote out a report with options for us. Laura, just learning the job when we arrived seemed to be a seasoned veteran when we left.
There was an issue with the hot water being only like warm when we arrived and Adrian took care of it within minutes.
The pool garden wall was beautiful, we hadn't seen this in our travels anywhere.
Breakfast was always fresh and plentiful with a nice selection of delicious fresh pastries and fruit, freshly squeezed juice and the girls working here always pleasant and attentive, ready to make eggs if we desired.
The rooms were clean, the beds very comfortable with nice fresh linens and towels. I loved the vanity pac they provided in the bathrooms.
We loved the neighborhood of Palermo Hollywood and chose to return to this hotel for the last two days of our vacation after having travelled to Uruguay, it felt like coming home to familiar and friendly faces. I would definitely recommend this hotel and return if ever in Buenos Aires again.
- Official Description (provided by the hotel):
- The importance of a first step is that it would mark the way we are heading. That's why choosing Ilum is understanding that our reality doesn't nourish itself from our yesterday or our tomorrow, today is forever today, it is here and now where I choose to be. Ilum is a place with no pressures, a place where we found that the most important thing is to allow ourselves to enjoy of the best, what we receive in life is a consequence of what we give, that is why in Ilum experience home what we give is our priority. ... more less
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