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All reviews palermo hollywood boutique hotel pillow menu massive balcony stylish furniture room overlooking the pool el salvador minute walk to the metro subway system great hotel restaurants and bars large comfortable bed would highly recommend this hotel reception area buenos aries cool hotel after an overnight flight
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Reviewed 27 January 2018

Ilum Experience home was a terrific surprise in BA. The hotel has a wonderful peaceful feeling with lots of open space/open air design. The pool is a perfect place to hang out during siesta and the hot summer days of BA. There are all sorts of bars, restaurants and coffee shops neat the hotel. A quick taxi ride takes you anywhere you want to go in BA. It was a long way from EZE but not so far from the domestic airport.

Room Tip: I would pick floor 3 with a deck
  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank mtnspirits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlumHotel, Director de Relaciones con Clientes at Ilum Experience Home, responded to this reviewResponded 2 February 2018

Dear guest, thank you for taking the time to write to us! Its a really pleasure to read you review. We hope we can recieve you again soon! Kind regards,
Ilum Experience Home

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2018

Hotel looks nice. Clean rooms. Lots of space. The staff goes above and beyond to help with maps, advice, reservations, etc.
We stayed a few nights both at the beginning and again at the end of our vacation. Would stay again. The location is great. Lots of restaurants, bars, and bodegas in the area. Walking distance from the metro to downtown.
Easy enough to catch a cab (make sure it says "Radio Dispatched" on the roof), or an Uber.
Talk a walk down Fitz Roy, stop in some place and meet some new friends.

Room Tip: We had two different rooms on two different stays. Both with a pool view.
  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Mountain254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlumHotel, Director de Relaciones con Clientes at Ilum Experience Home, responded to this reviewResponded 19 January 2018

Dear guest, thank you for taking the time to write your review. We are happy to read you enjoyed your stay. Hope we can recieve you again! Kind regards, Ilum Experience Home

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

This was our first time in BA so we were obviously apprehensive about whether we'd chosen wisely; we certainly had. Despite arriving early, our room was made available without any hassle and this was a general theme throughout our stay: the staff were absolutely lovely from the moment we arrived until the moment we left (they even made arrangements for us on New Year's Eve, which was really kind of them).

Our room was overlooking the pool and it was perfect; close to the dining room and pool but yet nice and quiet, despite the hotel location in the excellent bar and restaurant district of Palermo.
The room was clean and well-maintained and we couldn't fault it. Breakfast was pretty good too (I wish I could have bought the hotel a new toaster but if that's the only "negative" thing, you know the hotel is great!).

All in all, we had a lovely time and are grateful to the staff for making our experience an enjoyable one. The hotel is in a perfect location and for new travellers new to Argentina, look no further for a place to stay in the heart of the BA action. You might be tempted to stay closer to "downtown" but Palermo is the place to go. When we return to BA, we'll be staying here, no question.

Room Tip: Rooms overlooking the pool are perfect.
  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Ady M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlumHotel, Director de Relaciones con Clientes at Ilum Experience Home, responded to this reviewResponded 19 January 2018

Dear guest, thank you for taking the time to write to us! We are really pleased to read your review and knowing you enjoyed your stay! Hope we can recieve you soon. Kind regards, Ilum Experience Home

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Reviewed 12 January 2018

This hotel is in an awesome location in the Palermo neighborhood. There are dozens of bars and restaurants within just a few blocks. Great neighborhood to walk around, bar hop, eat and shop. The staff were very friendly and gave us directions, made dinner reservations, arranged cabs, etc. Nice pool area and great breakfast.

  • Stayed: December 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank slaumsu89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlumHotel, Director de Relaciones con Clientes at Ilum Experience Home, responded to this reviewResponded 19 January 2018

Dear Guest, thank you for taking the time to write to us. We are happy to read your review and knowing that you enjoyed your stay. Hope we can recieve you again. Kind regards, Ilum Experience Home

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Reviewed 9 January 2018 via mobile

A truly excellent stay at Ilum.
I have never stayed at a hotel before where the staff were SO friendly helpful and organised. Nothing was too much trouble for them. This made our stay an effortless joy. They even sent us a list of things to do for New Year’s Eve which occurred during our stay 2 weeks in advance. I think that’s a touch of class.

The hotel is very white though our spotless. The nice touches of water features and the green wall by the pool add to the tranquility.

The simple breakfast was good for me and a selection of little cakes were yummy!

Our room overlooking the pool was huge and the queen bed exceptionally comfy with lovely crisp white bedding and feather duvet. My only issue was the bath. It looked as though a tango lesson in stilettos had taken place in it and then it had been patched. A replacement is in order. And if I’m being picky the grouting could do with a deep clean.

All in all I can’t praise the staff highly enough. Truly world class personal service. In a clean and calm environment set in the heart of the buzzing Palermo district. I will hope to visit again.

Stayed: December 2017, travelled as a couple
Thank Swallow96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlumHotel, Director de Relaciones con Clientes at Ilum Experience Home, responded to this reviewResponded 12 January 2018

Dear Guest, We are glad to read your review! Its really grateful to know that you enjoy your stay and that our staff was helpfull. We are truly sorry about the bath, we are going to take in your comment in order to improve our service. We hope we can recieve you again soon. Have a safe return home and an excellent 2018! Kind regards, Ilum Experience Home

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