Just got back from BA and it was awesome. The city was great lots and lots to do there. The FIerro Hotel was an excellent example of what Guest Service is all about. They couldnt do enough to ensure our stay went as we had hoped. From the GM greeting us upon arrival to the overall feel that the entire staff had. Literally they could not do enough for us and never once did anyone ever say NO. I would reccomend this Hotel to anyone staying in BA. I had the Terrace SUite which if you could Book I would definately reccomeend it.
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