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“LOVED the Palermitano Hotel!”
Review of Palermitano Hotel

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Palermitano Hotel
Ranked #112 of 443 Hotels in Buenos Aires
Certificate of Excellence
Reviewed 16 January 2012

We traveled cross 4 countries on our recent trip and the Palermitano Hotel was 1,000% our favorite. What resonates the most was the thoughtful, creative, fun, and fabulous service. They left notes and chocolates in our room several times, and even brought us champagne on Christmas. They recommended a fabulous market, Defensa Street, where we bought a gorgeous piece of art, would not have happened without them. To add to this fabulous experience, they are located one block from the fun center of Palmero Soho where all the great restaurants, nightlife, and day markets burst with people and fun. If you want to guarantee an awesome trip, book with the Palermitano! Worth every dollar!!

Room Tip: We chose to have an enormous room with massive windows which let in loads of sunlight all day, altho...
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  • Stayed: December 2011, travelled as a couple
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1  Thank Chalene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 - 97 of 455 reviews

Reviewed 14 January 2012

like other travelers in this forum i experienced the reservation manipulation game played by these jerks. it basically goes like this: prepay for a room (in my case using hotels.com) and they will play you like a cold card in a poker game. as soon as they have a customer paying more they will outright "lose" your reservation or downgrade you telling you that all of the rooms in your class are experiencing a "problem with the pipes". if you don't like it they have other hotels they can suggest.

the rooms themselves offer are equally kafkaesue experience, windows face opposite rooms, separated only by a 10 meter courtyard. no doubt palermo is a hipster spot not known for its warmth yet i've stayed at other hotels in the area and experienced terrific hospitality; there really is no reason to stay here.

Room Tip: don't prepay
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  • Stayed: January 2012, travelled as a couple
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5  Thank fredbuddemeyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPAnizza, Gerente at Palermitano Hotel, responded to this reviewResponded 31 January 2012

Dear Guest,
We are extremely sorry about your experience, however, we are a little confused since you treat the staff as dishonest and disrespecful but at the time you are the one that treat the staff as "jerks"!
Also you treat us as dishonest syaing that we decided not to have at the hotel, beacuse there was another guest that paid more money? I would like know how you came to that conclusion. It is really hard what you say with no arguments!

We did have in fact problems with the pipe, and we also looked to give the guest an upgrasde but we had all the Suite Rooms booked, that is why the only option we had was to give the guest a Standard Room.
We are known to give free upgrades and free late check out, this time we really couldnt do it.

Again we are very sorry that you had a bad experience with us, but again we think that your comments have no argument and it disrespectulf to treats us as Jerks and Dishonets when there is no argument

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2012

I came to Buenos Aires for the second time with two of my best girlfriends. The location is prime - walking distance to restaurants like La Cabrera, and in the middle of the shopping, drinking and dining hub of Palermo (which, in my opinion, is the only place to stay if you're in Buenos Aires). I'm sure there are other boutique hotels that will offer excellent experiences, but what made Palermitano an excellent experience was the staff, who were always extremely helpful and spoke excellent English. We were on a first-name basis with them and they were very eager to assist us in giving recommendations, tips, tricks, and strategies.

Free Wi-Fi was a major plus. Sometimes it went in and out, but can't complain too much because it's free.

Rooms were large - we were 3 girls staying in a 2-person room and there was more than enough space to maneuver without us crawling all over each other.

The rooftop pool is smallish, but quite cute and very refreshing at the end of the day.

The beds are soft, and while there is no bathtub the shower is a "rainforest" type, and the toiletries are all very high end. The only annoyance was that the bathroom door was a bit hard to close sometimes, but that's a very small glitch in what's otherwise a stellar hotel.

I'd much rather stay in a boutique hotel with personality located smack-dab in the middle of Palermo than some soulless chain in the Centro/Obelisk area.

Oh, and Norman at the bar makes excellent Pisco sours. The bar/restaurant is under separate management from the hotel (and sometimes the restaurant service suffers but that's a complaint for the restaurant, not the hotel). We had one bad experience with service when we had dinner at Sipan, the restaurant, but whenever we got drinks at the bar, or ceviche at the bar, the bartenders were always friendly and the service was prompt. Just avoid Sipan on a busy night, or be very patient.

Room Tip: A room by the courtyard and not on the street will be less noisy.
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  • Stayed: January 2012, travelled with friends
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Thank alexisl007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2012

Great location, friendly staff, good food, high quality fittings and furnishings in the bed room and bathroom. However the bathrooms are rather small

  • Stayed: December 2011, travelled on business
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1  Thank paul k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

We stayed in a suite at the Palermitano for 8 nights over Christmas, and were delighted by our choice. Our room was bright, nicely decorated and very comfortable. Location in Palermitano is great if you do not want the feel of a very large bustling city. And the reception staff was extremely helpful and pleasant at all times. We will be back!

Room Tip: We loved suite #16
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  • Stayed: December 2011, travelled with family
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Thank michelg14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palermitano Hotel

Address: Uriarte 1648, Buenos Aires C1414DAR, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Palermo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #112 of 443 Hotels in Buenos Aires
Price Range: $98 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palermitano Hotel 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
A luxurious boutique hotel designed by David Collins with a unique concept in design. Located in Palermo Soho, four blocks from Plaza Serrano and eigth block from the metro.The hotel features 16 stylish and unique guestrooms: 2 Suites, 6 Superior rooms and 8 Standard rooms. Private balcony in 4 rooms. Pool on the 4th floor, Free WI FI, LDC, minibar, safe, Air / Heating Conditioner, smoke detector, Carrara Marble and organic amenities in all rooms. ... more   less 
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