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All reviewsplaza serranosmall pooltrendy areabars and restaurantsrooftop terraceexcellent locationlovely boutiquesmall hotelfront desk staffrooms are spaciousstayed nightsnightlifepatagoniadistrict
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Reviewed 18 April 2018

We were recommended this hotel by our agent. Arrived there late at night after a very long flight. There was no welcome and no help with bags. We were first shown a room that was facing the road and very noisy. Eventually they allocated another room to us, away from the road. Really the last thing we needed was another 30 minutes wait for another room, when we had been travelling for over 24 hours. The room was spacious, but only equipped with the basics. The bathroom was not very clean. At sharp 06.00h the kitchen fan came on and it felt that we were in an aircraft hanger.
Breakfast was basic, but nice.
Whilst the hotel is in a trendy area, it is too far away from the town centre and the touristic sites.
We left early!
Oh and by the way: the photos shown are not what you get

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank HEHW53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerente G, Gerente at Nuss Buenos Aires, responded to this reviewResponded 9 May 2018

Dear HEHW53
Greetings from Nuss!
We really apologize in relation to the perception we left during your stay in Buenos Aires. Your comment is of maximum interest to us and it helps us to be better every day. I will be sharing this information with all our staff
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2018

Excellent place to be in Buenos Aires, the attention is exceptional, the staff all without exception is excellent, totally recommended this place to be, the location is perfect. Close to plaza serrano, restaurants one better than another, the cleanliness of the rooms is excellent.

Stayed: April 2018
Thank Miguel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerente G, Director General at Nuss Buenos Aires, responded to this reviewResponded 21 April 2018

Dear Miguel L

Thanks for your comment. Nuss team work really hard to excede expections!!
I will share your comment with all of them

We hope to see you again in Nuss

regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

Very smart, friendly hotel in the heart of Palermo Soho, very convenient for the local bars and restaurants of which there are many. We found the staff to be informative, they were able to answer our queries without any problems.
Buffet breakfast was good, with eggs cooked to order.
A very pleasant hotel to stay at with good access to the city centre.

Room Tip: room 37 has a balcony area
  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank GRK56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerente G, Director General at Nuss Buenos Aires, responded to this reviewResponded 21 April 2018

Dear GRK56

Thanks for your comments, we really hope to see you again in Nuss Hotel
regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

An unfortunately bad choice of hotel. Hotel never had booking despite having received the funds. Staff completely unhelpful. I will never return to this hotel. It is a reasonable area but hotel lacks finesse. We stayed at the hotel for 2 nights previously and even then was not impressed by hotel staff and hospitality.

Stayed: March 2018, travelled with friends
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerente G, Gerente at Nuss Buenos Aires, responded to this reviewResponded 17 May 2018

Dear David Weil
Thanks for letting us know your opinion.
I am very sorry that your stay has not been satisfactory. I will be investigating what happened and sharing this response with all our staff.
Hopefully we can reverse the situation in some future, I put myself at your disposal as hotel manager.
regards

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Reviewed 5 March 2018

We arrived close to midnight and the reception gave a desolate impression, but this was made up for by the quality of the room (great shower) and breakfeast. Personnel is correct and professional. The hotel is located in the Palermo-Soho quarter which is full of life with typical shops and a multitude of restaurants.

  • Stayed: February 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Ivan199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerente G, General Manager at Nuss Buenos Aires, responded to this reviewResponded 6 March 2018

Dear Ivan199
Thank you for sharing your opinion!
We really appreciated your comments, we will take note about the reception at night.
we will share them with the team!! It is great that you enjoyed our hotel and location so much!
We hope to welcoming you in the near future!!
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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