We were staying at the Suites close to the Hostal. Is was not very expensive, but the rooms have either no window or face a loud street, the kitchen/breakfast area is depressing and the wi-fi never worked.
When we were to leave the receptionist couldn't find one of my bags in the luggage room. I called the manager when I came back home, and they immediately found the bag. But they would not arrange sending it to me, and even though I offered to pay for the transport myself she has been ignoring my emails and starting answering in spanish though her english is good.
My insurance won't pay the lost luggage because it is the responsibility of the hotal. There are my climbing gear and all the gifts to my relatives, priceless to me :-(...More
- Free Wifi
- Breakfast included