We stayed 1 night at Cultivar and will never again stay again!
First of all the room is displayad on websites (booking.com) is not even close to what they offered in real. We had a room which was almost as big as a regular toilet in a hotel. After confronting the receptionist with this fact they offered us a much better room, although beds are also to small for two people, especially when hot temperatures. Originally we booked 2 nights but because we left early in night we asked if possible to cancel. We had all this requested by email and tried to help the hotel to rent out the second night to other guests and we had in written from the manager that it was fine. But after staying one night the situation was completely different and the manager deliberately informed us incorrect and we end up paying 750 rand for nothing! But what was the worst was the really offensive way of treating us on the telephone. She is totally incapable of being a thrue hospitality professional in any way. Please advice you to read all negative feedback on this place before you book, probably they are thrue! More
- Free parking
- Pool
- Visit hotel website