During our South African trip we booked this hotel thinking a "branded" hotel would be a satisfactory place to stay. We spent a little more than we usually do expecting that we would have a good experience.
How wrong was I...
I requested a "quiet room" weeks before and what do the staff do, put us in the noisiest room in the complex. Looking down at the pub, our room (and many many more) had the pleasure of loud crowds and party music all night and all morning. You cannot sleep at all. For the staff to treat us this way I find extremely rude and unprofessional.
The bathroom was really old and the shower head was something I have never seen before, you had to stand at the end of the bath in order to get wet. Also, we put the "do not disturb" sign on our door yet the cleaners still entered our room.
Location of the hotel is in a bad area, lucky we had access to Uber.
To sum up, do not stay here, the place had absolutely nothing going for it.
- Official Description (provided by the hotel):
- Nestled at the foot of Table Mountain, with views of the Cape Town city skyline and Table Bay, lies the BEST WESTERN Cape Suites Hotel, a village-style hotel with a total of 123 studio, one, two and three-bedroom suites. Guests will enjoy a home away from home environment in spacious accommodations, air-conditioned suites with fully equipped kitchens, all at three star standards. Our suites can accommodate several guests, providing twin beds in each bedroom and a double sleeper couch in the lounge. Ideally located, the hotel is a five-minute drive to the famous V & A Waterfront and a 15-minute drive to the beaches of Camps Bay and Clifton. The BEST WESTERN Cape Suites Hotel provides a sensible alternative in offering affordable accommodations for tour groups, business travelers, families and individuals who are looking for spacious accommodations with convenient amenities in Cape Town. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Cape Hotel Cape Town Central
- Best Western Cape Town
- Cape Town Best Western
- Best Western Cape Suites Hotel Cape Town, South Africa