During our South African trip we booked this hotel thinking a "branded" hotel would be a satisfactory place to stay. We spent a little more than we usually do expecting that we would have a good experience.
How wrong was I...
I requested a "quiet room" weeks before and what do the staff do, put us in the noisiest room in the complex. Looking down at the pub, our room (and many many more) had the pleasure of loud crowds and party music all night and all morning. You cannot sleep at all. For the staff to treat us this way I find extremely rude and unprofessional.
The bathroom was really old and the shower head was something I have never seen before, you had to stand at the end of the bath in order to get wet. Also, we put the "do not disturb" sign on our door yet the cleaners still entered our room.
Location of the hotel is in a bad area, lucky we had access to Uber.
To sum up, do not stay here, the place had absolutely nothing going for it.More
- Breakfast included