The hotel located on the main route Samir's Machel street on the east of the town as you drive out of nelspruit towards Malalane. A very nice hotel, beautiful and friendly team at reception. Kitchen staff was disappointing to say the least both during dinner and breakfast you had staff including the manager who don't listen.
We had a unwell member of our group she does not eat anything " except brown bread and egg" in the restaurant she only drank tea and we requested the team to allow her to take the bread sandwich with egg same along, they said hotel policy does not allow- we said to them the lady has not eaten anything- they agreed but said policy is policy - we called the manager who had seen that the lady did not eat he sang the same song of policy. Hospitality industry must not have such insensitive teams.
- Official Description (provided by the hotel):
- Protea Hotel by Marriott Nelspruit - Experience True Hospitality in the Mpumalanga Capital. The award winning Protea Hotel by Marriott Nelspruit forms the ideal starting point from which to explore the Lowveld with abundant sunshine, lush hills and valleys. Get comfortable and cozy under our crisp white linen or make use of you en-suite bathroom to unwind. Maintain that sense of calm in the hotel's Fig Tree Restaurant, which overlooks the pool. It serves delectable buffet breakfasts daily, as well as a selection of lunch and dinner dishes from an extensive a la carte menu. Protea Hotel Nelspruit is ideally located with easy access to national roads and the Kruger Mpumalanga International airport. Only 63km from the world-renowned Kruger National Park, the hotel is situated in the heart of Big Five country. ... more less
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- Also Known As:
- Protea Hotel Nelspruit