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257
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All reviews the hotel staff riverside mall service excellence recommend this hotel frequent guest beautiful hotel botanical gardens breakfast and dinner rooms are clean business stay excellent service easy access white river keep up the good work place to stay friends and family a great stay
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14 - 19 of 481 reviews
Reviewed 3 September 2018

It's a very great hotel to be at i enjoyed my stay and the hotel staff is very much professional and they were very helpful, the only problem i had was WIFI is was very slow management needs to do something about the WIFI speed.

  • Stayed: August 2018, travelled on business
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Review collected in partnership with Tsogo Sun Hotels
1  Thank lesegora06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2018

Would have loved to stay over for longer.Service was amazing all round. Keep up the good work and stay implementing the system you using. I wish you the best and I wish you improve from here. May you be Blessed with more work.

  • Stayed: August 2018, travelled on business
    • Value
    • Location
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Review collected in partnership with Tsogo Sun Hotels
1  Thank G9001KMdaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 2 weeks ago

Good Afternoon

My sincere apologies for getting back to you , what a month.

We appreciate all feedback and hope to see you again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

The stay was very nice. The one one big problem was the shower place. It is too small and uncomfortable.Maybe you can add more place for that, because for big people could be a uncomfortable experience.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with Tsogo Sun Hotels
1  Thank barcantunes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 2 weeks ago

Good Evening

Thank you for letting me know about your stay

Your comment is noted and will be addressed by development when we do our refurbishment

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

Keep up the good work, good service and mostly look after the staff because its their service that makes the difference. Happy employees will always reflect on their service delivery. What is also reflecting good is the diversity that is there. Mostly locally based employees are been employed.

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
1  Thank alpheusdiram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 2 weeks ago

Good Evening

My apology for the late response

It is great to hear from our guests

We hope to see you again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2018 via mobile

I stayed here for two nights. The staff wad very friendly and very helpful. I was received warmly and helped efficiently. The room is what was expected and very clean and neat. The food is of very high qaulity and I enjoyed it very much. The buffet for breakfast and dinner was five star quality. I will be staying there again in future.

Stayed: August 2018, travelled on business
Thank JohanMunnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle H, General Manager at Southern Sun Emnotweni, responded to this reviewResponded 2 weeks ago

Good Evening

My apology for the late response

We hope that you will bring your family and enjoy the province that we live in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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