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All reviews business trip place to sleep shopping centre easy access comfortable bed shower reception tv remote
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4 - 9 of 53 reviews
Reviewed 12 November 2017

Very basic accommodation - Clean. Comfortable bed. Basic limited DSTV. No Wi-Fi availability mentioned.Shower & bathroom. Checkout consisted of just returning room key (Departed 03h00 in morning). Convenient & well-located for 1 night stopover to participate in running event. No elevator up to 2nd floor was awkward for moving luggage - No assistance offered by staff.

Room Tip: Not the stuff that 'special holiday memories" are made of, but convenient.
  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Y2682RWdavidv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_CLHG_Team, Public Relations Manager at Town Lodge Mbombela, responded to this reviewResponded 15 January 2018

Thank you for staying with us. We’re happy to hear that you liked most aspects of your stay including the location and room. We apologise for the issue that you experienced with your luggage – as a focused services hotel, we do not provide designated porters, but our team do endeavour to assist guests with luggage as far as possible. The hotel offers free wifi – the details of which are normally shared at check-in and are detailed in the in-room directory.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

We stayed here for one night after a family get-together. The rooms have been upgraded (soft furnishings) and looks good. Parking is safe. Bed is comfortable, bathroom clean and modern (shower only). Breakfast is extensive and service very good. I'll be back.

Room Tip: Ask for a quieter room away from busy road.
  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank LDR2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_CLHG_Team, The CLHG Team at Town Lodge Mbombela, responded to this reviewResponded 20 October 2017

Thank you for staying with! We are so happy to hear that you experienced excellent service, found your room comfortable and enjoyed the breakfast offerings - key components that we pride ourselves on! We look forward to having you stay with us again soon.

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Reviewed 12 September 2017 via mobile

It's like I just fell asleep behind the wheel and here we go again? It's so unimpressive yet impressive. Everything just works.

After a hot journey the aircon was a real breeze. (see what I did there?) When we arrived here in Nelspruit (Mbombela) it was 36 degrees Celsius.

The room is comfortable and well equipped.

The tethered remote for the TV is a pain but is quite long. TV channels were a bit disappointing.

The shower drainage is inadequate and the shower head is all over the place. This led to the floor being drenched. I suggest it is looked into to prevent damage. Free shampoo is almost enough.

The breakfast is the normal hotel fair with a touch extra.

Sounds like I'm complaining but this newly refurbished hotel is a great choice. But for around R300 less there are alternatives available.

Stayed: September 2017, travelled on business
Thank De Wet V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLHG_PR_Consultant, Public Relations Manager at Town Lodge Mbombela, responded to this reviewResponded 20 September 2017

Thank you for staying with us. We're glad that you enjoyed most aspects of your stay. We will certainly look into your comments about the shower head and we hope to welcome you back again soon.

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Reviewed 29 August 2017

No fuss friendly check in where all had been prepared for our small group in advance. Secure parking. Clean presentable room and bathroom. Free adequate speed WI-Fi.
If disabled then one needs a ground floor room as there are no lifts. Overall a great place to overnight with a decent size shopping centre and restaurants within walking distance.

  • Stayed: August 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Tracy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLHG_PR_Consultant, Public Relations Manager at Town Lodge Mbombela, responded to this reviewResponded 11 September 2017

Thanks so much for your positive review of your recent stay with us. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

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Reviewed 17 July 2017 via mobile

Everything's working as it should here. Comfortable bed, clean room, decent breakfast, opportunity for dinner, helpful and friendly and professional staff, well-located. Does what it needs to do well for a business stopover. Keep it up, Town Lodge.

Stayed: July 2017, travelled on business
Thank VoetPlat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLHG_PR_Consultant, Public Relations Manager at Town Lodge Mbombela, responded to this reviewResponded 18 July 2017

Thank you for staying with us. We are so happy that you enjoyed the convenience of the hotel’s location as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves on! We look forward to having you stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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