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1 - 6 of 8 reviews
Reviewed 3 August 2016

On paper and the website this looks like one really fantastic place. I do believe that it is. However getting bookings sorted out appears to be a major undertaking in this establishment. We were faced with initially requiring accommodation for 13 persons. What was of concern is that their website offers one rate on the main page and then under their rates page they have a special Weekend Rate (for Friday, Saturday and Sunday Nights) for Single or Double Bookings. The rates quoted to us did not apply those rates. Consequently It took a number of calls and Emails to eventually get the rates more or less corrected. We were under pressure to accommodate our guests so much so that we eventually opted for alternative accommodation. The booking system appears to be over complicated in that custom is lost because of it.

Room Tip: Check the Rates quoted to those on the Web Page
  • Stayed: July 2016, travelled with family
    • Value
    • Service
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2016

Pauline not only opened her guest house to me, but also her heart. This really is a "home away from home" in the quiet area of Hilton approximately 15 km from Pietermaritzburg CBD. She and her assistant went out of their way to make my stay a pleasant one. There are several rooms to choose from to suit your requirements. The extra tea and coffee facilities on the veranda is a bonus ad dinners are available on request.
I know where to stay should I need to be in the area again.

Room Tip: The honeymoon suites are gorgeous.
  • Stayed: April 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Wilna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2016

We had a brief one night stay here as part of a tour group, probably not long enough to adequately appreciate the place. It has a lovely looking swimming pool but we didn't get a chance to try it out. Comfortable bed, and breakfast in their nice dining area, but our trip was a little rushed to explore further. It was a bit of a pain getting our heavy bags to the upstairs rooms. The Hilton location is slightly away from the city areas, but has the advantage of being a quiet area.

  • Stayed: January 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Duncan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2016 via mobile

Nice quaint setting, quite and tranquil. Got some work done by the pool side with stable WiFi. My room was huge with adequate amenities. A bit out of the way if you are doing business in Petermaritzburg but Hilton does have enough restaurants to see you though. Good stay, good value for money. Thank you

Stayed: February 2016, travelled on business
Thank Justin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2016

We asked the owner by email for a quotation for 4 nights.
After receiving a quotation for 4 night with a discount per night, we found that there was only space at the B&B for 2 nights. You would expect an email with a new quote. Never receieved, even after reminding the owner.
So, we called.
The owner mentioned "dont worry, we will sort you out when you arrive here".
And they did!, but not how you would expect!

As the owner was not in when leaving the B&B after 2 nights, had to go back to the B&B to settle the outstanding balance.
Owner got, as she is know to do so in het Hilton village, a (..bad in this case..) drunk in the afternoon, and was not capable of conducting a normal conversation again.
We were charged by her with the original amount without discount, this as she pleased.

Was this Capulte B&B? Or arrived at the wrong place, a scene with Manual at Fawlty Towers maybe...?

Room Tip: Take a room at Protea hotel Hilton, with professional peolpe at clear prices
  • Stayed: January 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Bense001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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