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14 - 19 of 245 reviews
Reviewed 14 June 2017

The service is friendly. The location is hidden in a very thin street and the outside of the building does not do justice to the inside of the rooms. Delicious breakfast, beautiful rooms with a great shower!

  • Stayed: June 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank nyasatun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2017 via mobile

Concierge is a great place to stay. The rooms are quirky but great. The little restaurant does great breakfast.
We found the staff great.
Only downside. It is eery at night. Fences. Barbed wire. Poor light. Dodgy lanes. Looks like a jail. Almost frightening.
But once you are back inside. Great. They do have 24:7 security. Ask you Uber driver to take you right to gate. The security will let you in. This makes it feel much safer. And use the safes provided.

Stayed: May 2017, travelled as a couple
Thank Angleseateam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2017 via mobile

The location is central and the space is beautiful and quirky in all the righy ways.The security is not up to standard at all.We unfortunately experienced this after a collegues room was broken into.They lost very important documents including passports. The survielance camera doesnt record.This means that you can not gp back to recordings to check.The electric fences does not work and niether do the panic buttons.Do not stay here.The staff was really unhelpful after this break in and quite defensive.

Stayed: May 2017, travelled on business
4  Thank KwezilomsoM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017

I was looking so forward to staying a this hotel as reviews sounded so positive and I was expecting so much more . Unfortunately I was given the room that is right next to the restaurant as well as the adjoining property and this is where the problems began . The noise that was coming from the outside property was so hectic that I had to ask the hotel management to intervene as you could not sleep . The noise did settle down temporarily but then during the night various objects were thrown on the tin roof from this property to show their displeasure at having to curtail their party

Although I understand that the hotel is not responsible for the noise outside , the problem continued in Sunday morning when I was woken up by hotel staff at 06.30 making such a noise and laughing and shouting in the restaurant that you could not sleep. There is no though for guests and I would strongly advise that you book your room well away from the restaurant and the adjoining house next to the restaurant . The noise was terrible and the constant shouting and laughter so early was not pleasant especially after the previous evenings issues with the house just next to the property

The rooms were every nice and no issue there but area where hotel is situated is not great and a lot of vagrant and suspicious individuals who lower the whole experience

When I checked out the response to my complaints was so half hearted I just paid and left and will in future not return to this hotel that has so much potential judging from other reviews . Maybe I was just unlucky with the date I booked

Room Tip: Don't book room near restaurant as you will hear all the noise
  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank rich792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adila V, Owner at The Concierge Boutique Bungalows, responded to this reviewResponded 15 November 2017

Dear Esteemed Guest
Thank you for taking time to review The Concierge Boutique Bungalows in Durban.
As new owners, we are working around the clock to complete some minor renovations, re-decorations and positive changes to ensure that your next stay with us is even better than the last! Our professional, efficient, helpful and friendly team are on standby and look forward to welcoming you back real soon. Take care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2017

We recently used place, We received a great service by friendly staff yet very professional . We liked the unique style of deco in the rooms especially the overhead shower. The Location was central to most places we wanted to see.

We liked the restaurant the most.

It's just not easy to find due to streets that compact but still a great place to stay overnight

  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Ramasedi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adila V, Owner at The Concierge Boutique Bungalows, responded to this reviewResponded 15 November 2017

Dear Esteemed Guest
Thank you for taking time to review The Concierge Boutique Bungalows in Durban.
As new owners, we are working around the clock to complete some minor renovations, re-decorations and positive changes to ensure that your next stay with us is even better than the last! Our professional, efficient, helpful and friendly team are on standby and look forward to welcoming you back real soon. Take care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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