I visited Nuvo Cuisine for dinner recently with my fiancé and a friend. I have always been a fan of Nuvo, as the food is absolutely amazing and would recommend it to anyone, but I must also admit that every time I've visited, I have received bad service. Upon our arrival, we waited for 5 minutes by the door without anyone offering to seat us. We then decided to seat ourselves. Thereafter we proceeded to wait a further 10 minutes waiting for someone to bring us a menu and take our drinks order. No one came so I got up and called a waiter over (one who had passed our table a few times without glancing in our direction). The waiter continued to serve us well enough throughout the evening, only coming around to bring the food, cutlery and bill. We were responsible for topping up our own wine (which you do not expect at a place where you pay so much for both food and wine).
I have previously experienced this same lack of interest from the waiters and had sincerely hoped that the owner would have sorted it out by now, as I don't believe I am the only one who has experienced this attitude from the waiters.
Again, I cannot fault the food as it is simply amazing and that is the only reason I will ever return there.
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