we arrived for out 3 night stay for them to not have our reservation (booked with venere.com 5 months ago), they did get us a room etc but once we checked in and walked around to find the pool we packed up and left. They were about to close for the Christmas period but nothing prepared me for the sight of the pool, the pictures show beautiful clear water, well it was black, weeks of no care and the jacuzzi was dry. Not the relaxing stay i was after. Very disappointing after the great reviews on here, the main reason i choose Aluvi. On the plus the staff were friendly and the room large and clean, the area nice. Hopefully a one off case.
- Official Description (provided by the hotel):
- Aluvi is a Small Boutique style hotel with a spa. Situated above the Moreletta River with spectacular views of Pretoria.Aluvi offers an executive bar, Restaurant with a mini a la carte menu, outdoor pool, heated Jacuzzi, Spa treatment room and of course the Gecko Room with glass panels overlooking Pretoria while enjoying a refreshing beverage.All rooms are en suite and have airconditioning, free top of the range ammenities as well as complimentary tea / coffee in the rooms. ... more less