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“Good service and food”

The Promise Grill & Seafood Restaurant
Ranked #12 of 56 Restaurants in Alberton
Restaurant details
Reviewed 14 March 2017

Good food is served in a friendly environment. The schnitzels are very special and the steaks are done as requested. Service is fast and the waiters are well trained. We tried the Sunday buffet once, but will give it a miss in future.

    • Value
    • Service
    • Food
Thank Vernon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 - 18 of 81 reviews

Reviewed 22 January 2017 via mobile

Visited the promise in a few occasions. The food here is good value and the staff are friendly and helpful. Great menu choice.

Thank M1k3f00dy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2017

The food quality is always excellent. A very big variety to choose from. The Service is always excellent and very friendly. Very good atmosphere.

    • Value
    • Service
    • Food
Thank evangelost594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2017

Good service. We have not been to the restaurant for a while, glad to see the smoking area is large and fresh smelling. Food was good, we did not wait too long. Only one drawback, they closed very early on new years eve.

    • Value
    • Service
    • Food
Thank elfriedah2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2017 via mobile

The name promise grill has been around for ages, and for ages they where at least half decent to say the least

I have visited 3 times the last year each time hoping for a better experience as like supporting places that sick around.

Firstly I had the baby kingklip (it has since been removed) which could possibly have been served as a dried fish sort of jolting type disaster

Next was the seafood fettuccine- wow.

Over cooked pasta that was in small chunks, seafood bits (if it was that) that had shells all over. The sauce still had large chucks of uncooked flour

Lastly I thought to try and play it safe and have the Sunday buffet

What!!!!!!! Make your own garden salad with a dressing that had a long hair inside! Dirty crockery, horrid potatoes, cheaply prepped veg a carver that was trying to serve us a massive piece of sinewy that he was struggling to hack up.

What is worse than bad food is bad service

Had to collect our own cutlery- dirty table

Waiter never asked us if we wanted more drinks

Very sad. Even I could see that the senior staff faces that these complaints where had many times before

Please guys you have a lot of support- up your game

Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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