About 30 min uber from Skyharbor Airport. Very clean and luxurious property. Many dining options. West gate shopping has many other dining options. I stayed in November so the Arizona heat was not bad.More
- Free Wifi
- Free Parking
About 30 min uber from Skyharbor Airport. Very clean and luxurious property. Many dining options. West gate shopping has many other dining options. I stayed in November so the Arizona heat was not bad.MoreShow less
Thanks for taking time to rate our hotel. We are glad you enjoyed your stay and hope that you will stay with us again if you are in the Glendale area.
The hotel was of a good standard but for me it was overpriced ($190 for one night) particularly as they didn't provide breakfast, internet or parking.
I was however given free parking after I moaned for a bit but other than game day there is no need for this hotel to charge for parking. The hotel is located at the edge of town in quite possibly the largest set of car parks I've ever seen. The vast majority of which were empty.
The staff were helpful and the room was clean and well maintained and also sizeable. The lobby was pretty impressive but the cafe/coffee shop was a underwhelming.
Thanks for taking the time to comment on your most recent stay. We will share this with our team members to see what we can do to improve the services we offer at the hotel.
This is a John Q Hammonds hotel so not surprising to have a friendly staff. The rooms are large. The hallways are wide although they have low ceilings. The public space is nice, and the entire appearance is appealing. The stadium and arena are adjoining and so there is a great variety of places to eat in a short stroll to the right of the hotel. Very nicely done!
We appreciate the feedback on your most recent stay to our hotel. We hope that if you ever visit the Glendale area again, that you come and stay with us.
Stayed over night while attending a major fund raising dinner on Nov. 4/17. Our room was spacious with a large walkout balcony, clean and well appointed. We found the staff very welcoming and the lobby very large with a bar and entertainment during the Saturday evening. The dinner we attended was outstanding and servers were very courteous. Valet parking is available and the facility is located within steps of the ice arena and entertainment district and only a block from the Cardinals football field. Only irritant was the cost of WiFi and felt the checkin staff should advise guests it is available for a charge.
Thank you for all the feedback in regards to your stay with us. We will be sharing this with our staff in order to better serve you in the future.
This is perfect for any games and near the outlet mall. Very noisy though and very smelly at the front door entrance. Parking is $15 but free across the street so don’t bother paying at the hotel. Room styling is awesome and the staff is friendly.
Year of the Rabbit,
Thank you for taking the time to let us know about your stay with us. We appreciate the feedback and will be sharing with our team, and hope if your travels bring you back to Glendale you stay with us!
While my family was staying at the hotel while the Edmonton Oilers hockey team was also staying there. My kids thought this was a good opportunity to ask some of the players for autographs. Apparently the manager of the hotel asked a non- employee limousine driver to go over and tell my kids they're not allowed to do that while doing this he asked my son for his room number. I am totally disappointed with the way that this hotel treats their guests. I went to the manager to complain about this activity and he told me the guy was doing him a favor. I don't think will ever stay at another renaissance Hotel again.
Thank you for taking the time to give us feedback on your most recent stay. We apologize for the actions of ou r employees and will share your comments with our staff to insure this was an isolated incident. We only hope you will give us anotther chance and stay with us if you are ever in Glendale.