We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (350)
Filter reviews
350 results
Traveller rating
170
87
48
26
19
Traveller type
Time of year
LanguageAll languages
More languages
170
87
48
26
19
Show reviews that mention
All reviews home away from home week stay bedroom suite walking distance staff was very friendly and helpful breakfast and dinner stayed one night great place to stay free breakfast convenient location the breakfast area homewood dishwasher freeway housekeeping arizona accommodations
Filter
Updating list...
89 - 94 of 350 reviews
Reviewed 13 October 2016

For whatever reason, early internet check in room preferences don't seem to be honored. Good luck having the room that you were promised and paid for. The staff tried, but the hotel was full and rooms were occupied. Exactly why early check in is supposed to work. Bad job Hilton

  • Stayed: October 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank N5899KKmichaell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this reviewResponded 20 October 2016

Dear N5899KKmichaell,
Thank you for taking the time to write a review! We are sorry to hear that you had a bad experience with our e-check in! We will certainly be looking into that. Thank you for choosing to stay with us and we do hope to see you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2016

We stayed 3 nights. The breakfast wasn't very good, so we went to IHOP and Cracker Barrel the other 2 days. The were out of regular coffee in the dining area all 3 mornings. I don't understand how they could let that happen. The A/C unit was VERY noisy. No towel racks in the sink area or the shower area. There was no place to hang a towel or wash cloth. Very unusual. Full size refrigerator was a nice touch. Overall, not a bad hotel, just some disappointing areas. Service and employees very very good. I would suggest that the Hilton people spend a few nights at a Marriott Residence Inn to get a feel on how to run this type of hotel.

Room Tip: Do not stay on the first floor. People coming in all night made a lot of noise.
  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Service
Thank RStringerSr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this reviewResponded 6 October 2016

Dear RStringerSr,
Thank you for taking the time to review our hotel and share your feedback. We appreciate you bringing it to our attention and will certainly take a thorough look at these issues. We hope to have a chance to better serve you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2016

The hotel was very affordable and offered great amenities. The room was very clean as were the hotel grounds. The two room suite gave us plenty of room to get some space apart from the kids and we could all hang out and relax. I would recommend this hotel to any family (or single) as a great place to stay.

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this reviewResponded 26 September 2016

Dear Joseph D,
THank you for taking the time to review our hotel. We love hearing that you had such a lovely, relaxing time and that our suite met your needs. We look forward to seeing you again in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2016

Perfect in every way. Our stay was great, and the staff were more than helpful. The rooms were wonderful, and spacious. The bathrooms were neat, and tidy. I have stayed in other brand accommodations, and never felt as satisfied.

  • Stayed: September 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Randyl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this reviewResponded 15 September 2016

Dear Randyl G,
Thank you for taking the time to review our hotel! We are delighted that you had such a wonderful experience. We enjoyed having you here and hope to see you again should your travels bring you back to the area!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2016 via mobile

Quick easy check in after 11 hour flight from uk
Great place to stay staff so helpful and friendly Diego was so helpful when I left luggage rooms clean and comfortable would recommend to anyone
Breakfast very good and lady in kitchen
Very helpful.

Stayed: September 2016, travelled with family
Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark M, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this reviewResponded 15 September 2016

Dear Karen H,
We thank you for your review and are glad that after such a long flight you were able to get the rest needed to recharge! We will pass on your kind words to Diego!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews