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Reviews (559)
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All reviewsfront deskbreakfast and dinnerfree dinnerhome away from homemonday to thursdaychandler fashion centerbeer and wineevening receptionfull kitchensocial hourbusiness tripbusiness centerwould definitely stay here againexcellent hotelexcellent staygreat amenitiescomfortable rooms
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4 - 9 of 559 reviews
Reviewed 2 April 2018 via mobile

The reviews speak great things and its true. Great quiet stay with excellent meals for breakfast and dinner during the week. The pool area is great and clean. BBQ near the pool incase you feel like cooking on your own.
We will return.
Thank you.

Stayed: April 2018, travelled on business
Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobbie D, Front Office Manager at Homewood Suites by Hilton Phoenix Chandler Fashion Center, responded to this reviewResponded 6 April 2018

I wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to welcome you home again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

We have stayed at many Homewood and Hampton Inns over the years. This was average, it wasn’t the “outstanding” we were expecting based on reviews I read before booking. So, here is an honest review. The hotel is clean and well appointed. The breakfast was good, same as a Hampton Inn, not a level above as I would expect. Different staff alternated preparing the breakfast. We definitely noticed a difference in quality, one was good while the other was excellent. Go early as towards the end they run out of food. The social dinners were OK, free beer and wine. The should limit how much people take as people tend to over indulge. Keep in mind, “free breakfast” is buried in the price along with the social dinners. The room was initially clean and very well appointed. We had a minor issue with our door lock not working, I reported it to the front desk and it was fixed right away, great service by Maintenance Staff. Housekeeping however, was terrible. Many days we left at 8 or 9 am and returned at 3 or 4 to find our room had not been cleaned. After a couple days of this we actually had to ask the front desk to have them clean our room before we got back from our days outing. Housekeeping staff seemed apathetic and not very friendly. Overall it was a good stay, certainly not over and above any other Hilton we have stayed at. It was good but not memorable so I would most likely try a different place next time.

Stayed: March 2018, travelled as a couple
Thank VacationHank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobbie D, Front Office Manager at Homewood Suites by Hilton Phoenix Chandler Fashion Center, responded to this reviewResponded 3 April 2018

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to service very seriously. Thank you for your feedback and we hope you will come back and stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

The cleanest room and the best staff ever. The free breakfasts and dinners were very good with good variety each day. The room was well-stocked with coffee and toiletries and towels. Room was very quiet. All in all an excellent facility!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank gjgentry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobbie D, Front Office Manager at Homewood Suites by Hilton Phoenix Chandler Fashion Center, responded to this reviewResponded 27 March 2018

Thank you so much for your wonderful comments. I hope you will stay with us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

Stayed here for 3 nights during the week. The evening social was very good and we didn’t have to eat out for the nights they offered the social. Breakfast options were also very good.

Front desk very friendly, especially the food service staff. Maria always had a friendly smile and was never too busy to spend a few moments talking with the guests.

Had a room at the furthest point from the front desk and had minor connection issues with the internet. However, for the most part it worked. Not enough problems to seek assistance.

Room was clean and well appointed. Air conditioning worked great. Ceiling fan was a nice touch.

Stayed: March 2018, travelled as a couple
Thank 481margaretg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobbie D, Front Office Manager at Homewood Suites by Hilton Phoenix Chandler Fashion Center, responded to this reviewResponded 27 March 2018

Thank you for staying with us. I will pass your wonderful comments on to the staff as well as Maria, she loves having her name mentioned in surveys. Thank you for choosing Homewood Suites Chandler Fashion center. Hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018

Do yourself a favor and stay at this hotel, not the Homewood Suites on Detroit St near the 10 freeway. Don't even look at the other hotel because it is dirty and old. And they charge the same rates (at least when we stayed) for a much better experience overall. The staff is amazing and helpful, and willing to go out of their way to make sure you are comfortable. Enough said.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Astrodog614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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