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All reviews arabian sea view room duplex room free drop signature suite steep road swimming pool huge balcony nice pool star property tuk tuk the hotel offers breakfast spread comfortable stay restaurant staff welcome drink walkable distance awesome stay
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Reviewed 11 June 2018

If you are looking for a chillaxed great beach stay in Kerala kovalam then this is the hotel to stay at. It lives up to its 5 star rating of great modern rooms, with awesome service, lovely food and is only 10mins walk to the beach.
Just want say thank you to Mr Madav( sales & Marketing Director) Mr Samson( Sales Director) The whole front office team and the F&B team that is supervised by Head chef Abilash and Manoj the restaurant manager excellent service put out by the whole team for ensuring that our stay at Turtle on the beach was amazing and unforgettable.
This has been our 4th stay at the hotel and we have never ever been disappointed.

The only downside is their laundry service and the charges of a taxi service which fell short in comparison to all their other service rendered.

We totally loved our stay there and once there hate to leave!!! We can wait to get back to Turtle on the beach as soon as possible.

Room tip: Choose the higher floors as you get a great of view of the Arabian Sea!
Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank MagsDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turtleonthebeach, Manager at Turtle On The Beach, responded to this reviewResponded 16 June 2018

Dear Margret,

We thank you for staying at our hotel in Kerala and sharing your stay experience on this forum. We are immensely glad to know that we were able to charm you with our facilities and service. It fills us with immense pleasure to know that our amenities, service and hospitality standard were up to your expectations. We also have noted your feedback with regards to the laundry quality and the pricing of the transportation. We will definitely take corrective measures to avoid such issues in future, As you know our transportation costs are at par with local taxi however the rates will not match up with other taxi services like Ola/Uber. We thank you again for your generous review that has delighted the entire team. Your appreciation and patronage are highly valued, and we look forward to the honor of receiving you again at our hotel in Kovalam.

Sincerely yours,

Vignesh Vijayan
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018 via mobile

Excellent faculties... impressive views...
Nd appreciable services from the staffs than other hotels... especially the front office staffs ...they helped me to explore every corner of kovalam...cash worthy...☺️✌️

Date of stay: April 2018
Trip type: Travelled on business
3  Thank Anand M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turtleonthebeach, Manager at Turtle On The Beach, responded to this reviewResponded 11 June 2018

Dear Mr. Anand,

We thank you for staying at our hotel in Kerala and sharing your stay experience on this forum. Nothing is more pleasing than the kind words of appreciation from our esteemed guests, and we are immensely glad to know that we were able to charm you with our facilities and service. It fills us with immense pleasure to know that our amenities, service and hospitality standard were up to your expectations. We thank you again for your generous review that has delighted the entire team. Your appreciation and patronage are highly valued, and we look forward to the honor of receiving you again at our hotel in Kovalam.

Sincerely yours,

Shibu Thomas Kuruvilla
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018

Really enjoyed our time at the Turtle. Room was excellent as were all the staff, so friendly and helpful. Enjoyed all the hotel meals and the range available. Note alcohol not readily available. Loved the swimming pool, great views and relaxing area. Nothing to do with the hotel but we didn’t particularly enjoy the beach or local area, which we found to be a bit scrappy and rundown.

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank harmers2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turtleonthebeach, Manager at Turtle On The Beach, responded to this reviewResponded 8 June 2018

Dear Mrs. Harmer,

We thank you for staying at our hotel in Kerala and sharing your stay experience on this forum. Nothing is more pleasing than the kind words of appreciation from our esteemed guests, and we are immensely glad to know that we were able to charm you with our facilities and service. It fills us with immense pleasure to know that our amenities, service and hospitality standard were up to your expectations. We thank you again for your generous review that has delighted the entire team. Your appreciation and patronage are highly valued, and we look forward to the honor of receiving you again at our hotel in Kovalam.
Sincerely yours,

Shibu Thomas Kuruvilla
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2018

The service provided was excellent and staffs were very helpful. My mum suddenly fell ill and we needed to go to the clinic. The staffs helped me find a clinic that was operating almost quite late at night and arranged a van to drop and pick us up.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sarasvathy19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turtleonthebeach, Manager at Turtle On The Beach, responded to this reviewResponded 8 June 2018

Dear Mrs. Sarasvathy,

We thank you for staying at our hotel in Kerala and sharing your stay experience on this forum. We are immensely glad to know that we were able to charm you with our facilities and service. It fills us with immense pleasure to know that our amenities, service and hospitality standard were up to your expectations. We thank you again for your generous review that has delighted the entire team. Your appreciation and patronage are highly valued, and we look forward to the honor of receiving you again at our hotel in Kovalam.
Sincerely yours,

Shibu Thomas Kuruvilla
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2018

Awesome property.
Service - excellent Customer focus ,from booking to check out it was made smooth by some really good staff. Specially Goppee ( booking) and Jyothi (front desk).
Rooms - Awesome view , I have uploaded some pics in FB and I am already getting a lot of queries just seeing the view from the room. Rooms are clean and spacious. We stayed in signature suite 515.
Location :- Near to beach not on the beach, just 5 minutes walk but you get cab service to drop you on to beach. As I said the view from signature suite rooms are just superb.

Cons :-
Couple of power cut happened and the switch over time to generatar was bit longer than normal. Specially when u r having dinning and it get pitch dark.
Would prefer an adjustable mosquito net around the bed to ensure a uninterrupted sleep.

Room tip: I recommend Signature suite ROOM no - 515
Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Raj_Kerala_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turtleonthebeach, Manager at Turtle On The Beach, responded to this reviewResponded 1 June 2018

Dear Mr. Raj,

We thank you for staying at Turtle on the Beach, Kovalam and sharing your stay experience on this forum. We are immensely glad to know that we were able to charm you with our facilities and service. We thank you again for your generous review that has delighted the entire team. We have also noted your comments with regards to the power trips and mosquitoes. Please accept my sincere apologies for the discomfort that may have caused. I would like to assure you that your comments will be shared with the team here for improvements to be made. Your appreciation and patronage are highly valued, and we look forward to the honor of receiving you again at our hotel in Kovalam.
Sincerely yours,

Shibu Thomas Kuruvilla
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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