Great staff. We were here for quite a while talking with the staff members. My wife finally decided to buy a watch. Unfortunately, when we returned to the ship we discovered that the battery was dead. The ship left port so we couldn't return the watch. We contacted Jewels by Kris and they apologized and sent us a check to cover a new battery replacement. No problems. Their selections were excellent and worth looking into. You don't have to be on a cruise ship's "approved" list to offer excellent products and service. We will return when next in Juneau.
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